Manager / Sr. Manager, Campaigns Operations

Campaign Operations Manager

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? Agentforce is the future of AI, and you are the future of Salesforce.

We are looking for a highly organized and detail-oriented Campaign Operations Manager to join our Global Integrated Campaigns team. You will serve as the operational backbone of our campaigns. This role requires comfort with marketing systems and tools, and the ability to thrive in a fast-paced, matrixed environment.

Key Responsibilities

• Maintain campaign calendars, offer libraries, and intake processes.
• Support implementation of campaign operations tools (e.g., project management, DAM, trafficking, or reporting systems).
• Build and maintain playbooks, trafficking trackers, and operational dashboards.
• Leverage campaign tracking tools, reporting frameworks, and marketing measurement KPIs to monitor and optimize campaign execution.
• Collaborate with analytics to ensure proper tagging, setup, and reporting of campaign performance.
• Experience with platforms and project workflow tools is a plus.
• Ensure best practices are documented, shared, and embedded across the team.
• Build dashboards and reporting frameworks to ensure visibility and accountability.
• Provide insights and recommendations to improve operational efficiency and campaign impact.

Qualifications

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future but to redefine what's possible for yourself, for AI, and the world.

Accommodations

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including : time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link : https : / / www.salesforcebenefits.com. For Washington-based roles, the base salary hiring range for this position is $127,200 to $213,800. For Illinois based roles, the base salary hiring range for this position is $127,200 to $213,800.