Scheduling Manager, Security

Scheduling Manager, Security

Honda Center welcomes fans, performers, and athletes from around the globe. Our team members are an integral part of the event experience through their interactions with guests. Whether you're looking to create a great guest experience at a concert, support business growth and development, work behind-the-scenes during an Anaheim Ducks game, or anything in-between, this is your opportunity to start the next chapter of your career story and help create a one-of-a-kind fan experience at Honda Center.

The Scheduling Manager, Security, oversees the scheduling and deployment of security personnel to ensure the safety and security of facilities, guests, visitors, residents, and assets. This position manages full-time staffing levels by venue / asset and per shift (24 hours) and supplementary part-time security personnel assigned to the Public Safety Division of the Security Department. Additionally, this role ensures adequate staffing of part-time Event Security personnel for all events at all venues throughout the organization. Event Scheduling includes internal and contract security staff (e.g., CSC, Allied Universal). This Manager works closely with cross-divisional partners to establish and enforce policies and procedures within the organization, maintain and review scheduling needs for the operation, and drive initiatives to improve scheduling and time recording functions. This Manager ensures proper tracking of payroll time and attendance and scheduling-related records. The Scheduling Manager enforces all applicable labor laws and company practices.

This position also oversees creating, issuing, and managing identification cards and credentials (physical and digital) for team members and visitors to the District as needed. This role ensures team members have appropriate access to company facilities, venues, and resources according to their position, shift assignment, and job duties. The Manager will coordinate with Security, Human Resources, I.T., and external vendors and partners to ensure the integrity, accuracy, and authenticity of Identification Badges and credentials.

Responsibilities

Scheduling & Coordination

• Develop and manage daily, weekly, and monthly schedules for Public Safety Division personnel assigned to deliver 24-hour security services to facilities, venues, common areas, and assets
• Ensure the appropriate allocation of staff to meet security needs across all shifts
• Coordinate with PSOs, Leads, and members of management to confirm availability, coverage, and assignments
• Adjust and modify schedules as needed to accommodate absences, changes, emergencies, or special events
• Ensure correct staffing levels are maintained on each shift based on the needs of the organization
• Manage time off requests, sick days, and vacation schedules to minimize disruptions and ensure minimum staffing levels are maintained
• Work closely with Human Resources and Legal to manage and address personnel issues and resolve conflicts related to scheduling, time off, absences, overtime, and disputes related to hours worked and wages

Compliance & Reporting

Communication

Budget & Resource Management

Training & Development

Identification Badges, Credential Issuance and Management

Skills

Knowledge, Skills, and Experience

Education - High School Diploma or Equivalent

Experience Required 2+

This position is on-site.

Company : OC Sports & Entertainment, LLC

We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and team members without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, medical condition or any protected category prohibited by local, state or federal laws. We are firm believers that diversity and inclusion among our team members are critical to our success, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!