Production Control Technician
Tessera is hiring a Production Control Technician to support BMC at USAFA. You'll manage work orders in Maximo, assist with scheduling, and keep teams informed. Your attention to detail and reliability make a real differenceand at Tessera, your dedication is seen, appreciated, and celebrated. You're not just filling a roleyou're helping drive excellence.
Typical duties include but are not limited to :
- Collect and verify operational data to support accurate shop performance.
- Cross-check time and attendance sheets with payroll and work control systems.
- Maintain accurate records of facility and equipment maintenance activities.
- Manage service orders by validating requests, assigning priorities, and entering them into Maximo.
- Post labor and materials, update work order status, and close completed jobs in Maximo.
- Communicate repair status to customers via phone, email, or in person.
- Provide professional and courteous service at the order desk and over the phone.
- Support supervisors and foremen with reliable data and production reports.
- Review project documentation for billing accuracy and prepare service packets.
- Record utility meter readings (electric, water, natural gas) as needed.
- Perform gate operations and other facility access tasks when required.
- Work alternating shifts to meet operational and mission needs.
Qualifications :
3-5 years experience in data processing or related fieldFamiliarity with maintenance tracking software such as Maximo or DMLSSAbility to process and manage service orders across multiple platformsExcellent planning, scheduling, and organizational skillsEffective communication and customer service abilitiesAbility to work under pressure and solve problems independentlyTeam-oriented with initiative and reliabilityPhysical Requirements :
Employees must have the ability to perform the following physical demands for extended periods of time with or without assistance. The physical demands of this position may be reasonably accommodated for individuals with disabilities to perform the essential functions on a case-by-case basis.
May be required to reach, kneel, walk, stand, and use repetitive motion for several hours at a time based on position duties.Work may require repetitive motion, reaching, lifting, kneeling, and walking. Standing or sitting for several hours at a time, climbing in and out of a vehicle, and up and down stairs may also be required.Must have the perseverance to work effectively under pressure for extended periods of time.Requirements :
A valid state driver's license is required with the ability to obtain and maintain coverage by Tessera's insurance.Access to a federal military installation requires a REAL ID-compliant driver's license or an acceptable alternative, such as a U.S. passport or military ID, in accordance with the REAL ID Act. Please visit this website for more information.Must be able to obtain and maintain applicable security clearances and installation access. A background check and E-Verify will be conducted for this position.Union Affiliation :
This position is represented by the International Brotherhood of Electrical Workers (IBEW), Local 113, and the United Association (UA), Local 58.