Associate Industrial Engineer (BAIE - Workforce Management)

JOB SUMMARY :

Provide analytical decision-making support for Universal Destinations & Experiences leadership in order to drive significant value through increased efficiency or incremental revenue that positively impacts the company's bottom-line. Utilize a combination of quantitative methods and experience in the areas of operational planning support, capacity / demand analysis and productivity / process improvement to drive OCF improvements.

Position-Specific Summary :

This role will be focused on Workforce Management, which is focused on identifying and driving labor process improvement opportunities across UDX.

MAJOR RESPONSIBILITIES :

Apply comprehensive knowledge of industrial engineering and business analytics to departmental projects and initiatives in order to ensure utilization of appropriate unique or derived methodological approach, measurements, tools, and objective, structured analytic techniques (e.g., probability and statistics, process flow analysis, queuing theory, mathematical optimization, computer simulation, etc.) to determine root causes, engineer solutions, implement, and institutionalize change.

Obtain data using database querying tools and develop and conduct field data collection studies in support of sophisticated modeling and analysis methodologies.

Partner with internal clients to facilitate productivity and efficiency related analyses. Evaluate and improve methods and procedures for the various operational processes throughout the resort. Also partner with external vendors to provide solutions to improve operational and sales initiatives.

Assist in the development of business cases and presentations to all levels within UDX from frontline stakeholders to senior management and executive leadership

Understand and actively participate in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.

Performs other duties as assigned.

EDUCATION :

Bachelor's degree in Industrial Engineering, Statistics, Operations Research, Mathematics, Management Science, Decision Science, or a closely-related field

At least 2 internships or multi-semester co-op experience within related field

EXPERIENCE : Required :

Minimum of 1 year of experience working in Industrial Engineering, Operations Research, Decision Science, Statistics or other engineering

or scientific disciplines; or equivalent combination of education and experience.

SQL or Python Programming Languages; Microsoft Excel

Preferred :

2-3 years of experience working in Industrial Engineering, Operations Research, Decision Science, Statistics or other engineering or scientific disciplines;

or equivalent combination of education and experience.

Data Visualization Tableau and / or PowerBI

ADDITIONAL INFORMATION :

Experience conducting field studies / data collection efforts and analyses, including familiarity with operational planning, capacity / demand analysis and modeling techniques.

Knowledge regarding and experience using data querying and programming tools (e.g., SQL, Python, etc.), business intelligence / dashboarding software tools (e.g., Power BI, etc.), and statistical modeling software applications (e.g., R, SPSS, etc.) is a plus.

Strong computer skills including spreadsheets, databases, statistical and graphics software.

Demonstrated superior analytical ability, conceptual thinking and creative problem solving.

Demonstrated excellent interpersonal skills, including ability to partner with others to handle multiple priorities in a challenging operational environment.

Ability to work in a fast-paced environment under changing conditions.

Strong project management skills, including the ability to manage multiple tasks simultaneously.

Demonstrated understanding of the Universal Destinations & Experiences (UDX) heritage and a commitment to change and excellence

Willingness to support a 24 / 7 / 365 Universal Destinations & Experiences (UDX) operation, which includes periods of high demand (weekends, holidays, etc)

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Consistent attendance is a job requirement.

Your talent, skills and experience will be rewarded with a competitive compensation package.

Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and / or method without a valid written Statement of Work in place for this position from Universal Orlando HR / Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.

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