Product Specialist

Job Description

Job Description

Job Title : Product Specialist

Location : From The Earth – Downtown Kansas City, MO

Schedule : Tuesday - Saturday 2 : 00pm - Close

Position Summary : The Product Specialist is responsible for delivering exceptional customer service, educating guests on cannabis products, and supporting retail operations during peak hours. This full-time role focuses on evening and weekend coverage at our Downtown Kansas City location.

Responsibilities :

Provide knowledgeable and professional customer service to all guests

Educate customers on product offerings, consumption methods, and responsible use

Assist customers in selecting products based on individual needs and preferences

Operate point-of-sale systems accurately and efficiently

Maintain organized and compliant inventory on the sales floor

Ensure cleanliness and safety standards are upheld throughout the dispensary

Collaborate with team members to support a positive work environment

Qualifications :

Must be 21 years of age or older

Eligible to work in a licensed cannabis facility in Missouri

Previous retail or hospitality experience preferred

Cannabis product knowledge is a plus

Strong communication and interpersonal skills

Ability to work evenings, weekends, and holidays as scheduled

Able to stand for extended periods and perform light physical tasks

Compensation & Benefits :

Employee product discounts

Training and development opportunities

Supportive team culture with growth potential