Clinical Team Lead
At Dermatologists of Central States (DOCS), we are not just one of the largest dermatology practices in the nation; we are a dedicated community passionate about skin health! With more than 200 providers across 20 practice brands and 100+ locations in 10 states, we've been transforming the lives of our patients for more than 40 years. Our mission is clear : to prioritize our patients with outstanding medical, surgical, and cosmetic dermatology services, all delivered in a friendly, convenient, and compassionate environment.
A Clinical Team Lead oversees and assists the completion of various administrative and clinical tasks within a medical office. Their main duties include managing employee workflows and addressing any provider's needs and concerns.
Job Responsibilities
- Enforces office policies and procedures
- Assists in the hiring and onboard administrative and clinical staff
- Assists in the supervision, training, and evaluation of administrative and clinical staff
- Assists with staffing schedules and time off requests
- Ensures that customer service standards are met
- Collaborates with office management, nurses, providers, and executives
- Partners with office and regional managers to meet goals, objectives, and budgets for the office
- Ensures regulations, guidelines, and standards are followed
- Uses popular software for electronic medical records (EMR), billing, scheduling, and accurate timekeeping
- All other duties as directed and assigned
Benefits
Our benefits package includes medical, dental, and vision insurance, 401k matching, company paid life insurance, employee assistance program, and paid time off.Minimum Qualifications
Highschool diploma or equivalent requiredAn associate degree in healthcare management, business, or related degree is preferredSupervisory experience preferredFamiliarity with ModMed, EMA, EMR preferredUnderstanding of HIPAA laws and guidelinesWorks well independently and has strong operational skillsLearns quickly and has strong problem-solving and critical thinking skillsDevelops strong relationships with coworkers and has strong leadership skillsCommunicates effectively and has strong verbal and written communication skills