Sr. Assocaite, Skills Transformation Specialist

Location Designation : Hybrid - 3 days per week

About the Team

Join New York Life's dynamic Skills Transformation team, where we're shaping the future of work by embedding skills-based talent practices across the organization. As a member of Human Resources, you'll be part of a strategic initiative that reimagines how we grow, develop, and retain our workforce. Our team champions innovation, agility, and employee empowerment-and we're looking for passionate changemakers to help us build the skills-based organization of the future.

Role Overview

The Skills Transformation Specialist will play a key role in supporting the implementation, adoption, and sustainment of Career Hub, New York Life's talent intelligence platform. This role is ideal for someone with experience in change management , learning & development, stakeholder engagement, and communications, who thrives in fast-paced environments and is passionate about empowering people and evolving HR practices.

You will work cross-functionally with the Skills Transformation team, HR partners, business stakeholders, and external vendors to roll out new Career Hub features, sustain adoption of already-implemented capabilities, and ensure employees and managers have a seamless user experience. You will provide operational support to our gig marketplace and skills governance efforts, alongside other colleagues on the team.

What You'll Do

Contribute to a high-impact, enterprise-wide transformation initiative aimed at evolving how New York Life defines, tracks, and leverages workforce skills.

Career Hub Rollout & Sustainment

• Support planning, testing, and deployment of new platform features, partnering closely with the vendor and internal teams.
• Coordinate change management and communication plans to drive adoption of Career Hub capabilities.
• Design and maintain supporting resources such as training guides, frequently asked questions, and an internal intranet site to enhance the user experience of Career Hub for new and existing functionalities.
• Conduct user feedback sessions and surface enhancement opportunities to internal teams and platform vendors.
• Help troubleshoot user issues and support overall platform administration in collaboration with HRIS and other technical partners.

Change Management & Communications

Skills-Based Talent Enablement

Pay Transparency

Salary Range : $77,500-$101,00

Overtime eligible : Exempt

Discretionary bonus eligible : Yes

Sales bonus eligible : No

Actual base salary will be determined based on several factors but not limited to individual's experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.

Company Overview

At New York Life, our 180-year legacy of purpose and integrity fuels our future. As we evolve into a more technology-, data-, and AI-enabled organization, we remain grounded in the values that drive lasting impact.

Our diverse business portfolio creates opportunities to make a difference across industries and communities-inviting bold thinking, collaborative problem-solving, and purpose-driven innovation. Here, you'll find the rare balance of long-standing stability and forward momentum, supported by an inclusive team that honors tradition while embracing progress.

As a Fortune 100 mutual company, we offer a place to grow your skills, contribute to meaningful work, and deliver solutions that matter. Your ideas drive what's next, and your growth powers it.

Our Benefits

We provide a full package of benefits for employees - and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work.Click hereto discover more about our comprehensive benefit options or visit our NYL Benefits Site.

Our Commitment to Inclusion

At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life's leadership in this space.

Recognized as one of Fortune's World's Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees' needs.

Job Requisition ID : 92316

About NY Life Insurance Company

Diversity & Humanity-two values that are deeply rooted in the New York Life culture and have laid the foundation for over 175 years of commitment to our employees, agents, policy owners, and the communities where we live and work. At New York Life you become a valued part of a welcoming, inclusive, and caring culture that has a long-standing legacy in stability and growth. The strength of New York Life revolves around our diversified, multi-dimensional business portfolio that goes beyond life insurance, and we want you to be a part of our legacy.

As a Fortune 100 company and industry leader, we provide an environment where you can explore your career ambitions, offering opportunities to tackle meaningful challenges and stretch your skills while balancing work and life priorities. You will be part of a diverse team guided by our belief to always be there for each other-providing the support and flexibility to grow and reach new heights while making an impact in the lives of others.

You are our future, and we commit to investing in you accordingly.

Visit our Linkedin to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees' needs.

Required Legal Notices - All Candidates Please Click Here