Corporate Operations Manager

GENERAL DESCRIPTION :

Performs advanced corporate registry and accounting functions, and oversees entrusted Corporate projects. Assists in ensuring smooth routine operation of the daily corporate activities by the Corporate Registry staff locally and globally. Oversees LIS daily activities, accounting matters, mailings, day to day performance of entrusted corporate projects. Serves as a supporting contact for extraordinary client requests. All administrative, accounting, and corporate duties require a familiarity with the Associations law and the Corporate Internal Instruction Manual, departmental functions, policies and practices.

ESSENTIAL DUTIES AND RESPONSIBILITIES : Variety of tasks and responsibilities, such as :

• Checks Corporate inbox
• Monitors eCorp transactions and incoming requests
• Performs day to day activities : formation / registration of new entities, voluntary filings / recordation, Articles of Amendments, Articles of Dissolution, Conversion, etc.
• Assists Corporate staff with enquiries, problems, proofing, and daily corporate activities
• Reviews and pre-clears customized documents submitted by clients and / or Regional offices
• Answers client / field office emails, faxes and telephone enquiries and requests
• Main point of contact for for Contact Management and automated invoicing and statement of account arrangements
• Main point of contact for third party vendor services : Embassy legalizations and corporate kits
• Miscellaneous clerical duties such as scanning / uploading documents, sorting and analyzing monthly mail / reports, issuing invoices, and statement of accounts, and maintaining the monthly mailing report
• Inputs and updates document files, and pertinent internal communications in various Corporate databases
• Generates and analyzes various corporate reports as needed
• Assists with Accounting matters : coordinates foreign check transactions, investigates global accounting enquiries, missing payments, and payments in suspense
• Assists Director of Corporate Services to monitors that all regional and local staff fulfills daily activities promptly and in accordance with operating procedures and departmental instructions
• Provides operational support to Corporate staff locally and globally : o Regularly reviews and recommends updates to departmental policies, procedures, documents, and the system as necessary o Performs quality controls through monitoring daily production records o Ensures that departmental, as well as, company policies are followed
• Assists with training Corporate staff
• Main point of contact for Eureka (external storage)
• Manages, monitors and performs routine functions in client databases to ensure smooth operation
• Provides system requirements, document templates and tests the functionality of the system as necessary
• Liaises with the company's Trust Company regarding incoming service of process, mail and document requests
• Performs authentication services as a corporation Special Agent
• Oversees inventory and distribution of supplies for all Corporate offices
• Serves as a backup to Corporate Coordinators
• Miscellaneous clerical duties such as scanning / uploading documents, sorting mail, etc.
• Miscellaneous duties as requested by management level staff

GENERAL QUALIFICATION GUIDELINES : Confidentiality is critical to this position Experience, Education and Certification Bachelor's degree in business management or related field experience is required, and at least 5 years of experience in an administrative / managerial position. Any equivalent combination of experience and training that provides the preferred knowledge, skills and abilities. Knowledge, Skills and Abilities

• Proficient and extensive knowledge of Microsoft Office Word, Excel, PowerPoint and Adobe Acrobat
• Use of general office equipment
• Thorough and well-developed knowledge of business English, spelling, and punctuation
• Ability to communicate effectively orally and in writing
• Well-developed interpersonal and communication skills
• Ability to work efficiently and accurately in an atmosphere of frequent interruption
• Ability to organize and prioritize work and meet deadlines
• Ability to organize, distribute and supervise work assignments
• Ability to work and lead in a team environment
• Typing accurately a must - minimum 45 wpm
• Able to lift approximately 50 lbs.