Room Attendant

Housekeeping Attendant

Performs routine cleaning and servicing duties under supervision of Housekeeping Supervisors, Housekeeping Manager, and Director of Housekeeping. Duties include but are not limited to servicing guest rooms and baths while also engaging in pleasant interactions with guests as it relates to their stay and any issues in which they may need assistance.

Key Job Functions :

• Responds to all guest requests appropriately. Always greet our guests warmly with a smile, call them by name whenever possible.
• Responsible for servicing an assigned number of guest rooms.
• Keeps the supply cart and immediate work areas neat and organized at all times.
• Checks all equipment prior to and after its use to ensure that it is in good working order.
• Removes room service tables, trays and garbage from guest rooms.
• Strip bed using proper techniques and change bed linens on a daily basis.
• Removes soiled towels and replace as needed.
• Place soiled linens and towels down linen chute.
• Clean shower walls, tub, sink vanity (all items on counter), toilet and floor on a daily basis.
• Spot clean walls, window glass and sill, doors and baseboards.
• Dust and clean all furniture daily, including chairs, lamps, desk, tables and TV.
• Replace any stationery items and in-room amenities as needed.
• Replace any used drinking glassware with sanitized ones.
• Replace terry and robes as needed.
• Clean refrigerator, ice bucket, coffee maker, telephones, clock / CD / radio, TV remote.
• Cleans all mirrors and picture frames throughout room on a daily basis.
• Ensures all light bulbs throughout room are working and replace as needed and / or call for assistance.
• Hand in any articles (lost and found) to a Supervisor or turn it in to the housekeeping office.
• Recycle at every opportunity (newspaper, glass bottles, etc.).
• Performs any special duties as assigned by management.
• Greet guests meeting the 10 / 5 standard.
• Enters guest room following appropriate security standards.
• Have knowledge of overall hotel facility and various services.

Deliver Passionate & Engaging Service to Our Guests :

Build Solid Relationship with Your Colleagues :

Other duties and responsibilities may be assigned. The employee is expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description.

Qualifications and Skills :

A candidate for this position must possess the following applicable knowledge, skills and abilities and be able to demonstrate and provide applicable examples to support his / her competency.

Company Overview :

Sonesta enjoys a rich history celebrating over 75 years in hospitality. We offer a diverse and distinctive portfolio of nearly 60 properties across three continents, each providing an authentic visit delightfully reflecting the culture and personality of its destination. We aspire to greet every Sonesta guest with a spirit of warmth and welcome, proudly exceeding our guests' expectations. Those aspirations extend deep into the heart of our hotels right into the lives of our employees. In fact, we consider ourselves more than a hotel management company - we're a member of the communities we serve. At our core, we celebrate the individuality of everyone who walks through our doors. For our employees, that means we ensure they develop the skills and tools they need to do their job and exceed even their own expectations. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity, or any other characteristics required by law.

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including :

Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.