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What is a Hotel Manager?

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Talent.com talent.com
Answered January 28 2022
Career Expert at Talent.com
Hotel General Managers oversee and coordinate all the activities involved in running a hotel or any other lodging facility (e.g., motels, bed and breakfasts, and resorts). It is their responsibility to ensure that all staff members are appropriately organized and that every part of the Hotel runs according to the pre-established quality standard of service. They oversee all hotel departments such as sales, finance, customer service, purchasing, and housekeeping. 

Hotel Managers are also sometimes called hoteliers or lodging managers. If you're looking for a job as a Hotel Manager, it is a good idea to set up job alerts for all of these keywords to broaden your search. 

Hotel General Managers often have the authority to promote deserving employees and are required to participate in and maintain active community relations and partake in sales meetings, and other activities.

Personality of a Hotel Manager
Hotel Managers are usually business-driven people who like the social aspect of working with a large, diverse team. Here are some other personality traits that can help you become a successful Hotel Manager.
  • Leadership
As one of the senior leaders of your establishment, you need to have excellent leadership skills to lead your team to success. Hotel Managers need to be calm in the face of an emergency or unforeseen event and issue clear instructions to their team to direct them with a light but firm hand. 
  • Great communication skills
Hotel Managers work with their staff, guests, and suppliers. They need to communicate effectively with these varied stakeholders, listen to their needs, and respond appropriately.
  • Always improving
One of the exciting things about Hotel Management is that there is always room to improve. The best Hotel Managers are always looking for ways to enhance their service. They like to keep up with the latest industry news and admit when something is wrong to find ways to improve it.
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