Assistant retail manager Jobs in Lafayette, LA

Mr. Bubbles Auto Spahas a position available for full time applicants for ASSISTANT MANAGER . As the Assistant Manager one will oversee the performance of the wash from its employees and labor to assisting the General Manager withthe daily operations and profitability of the car wash facility. Responsible for the physical appearance of the site equipment maintenance maintaining a safe work environment and chemical / supply inventories assisting with prepping of vehicles prior to entering wash and ensuring that wash quality is maintained. Assisting in managing inventories and handling customer complaints as deemed appropriate by the Manager. Assists in staffing and training for the car wash facility. Contributes to the building of a team environment and assists the Manager as needed.

The ideal candidate will have CAR WASH EXPERIENCE. We would strongly prefer a candidate with managerial work experience given the high volume of customer interactions one will have when on site. Providing strong and quality customer service is what we at Mr. Bubbles strives for.

Benefits : Salary $14$15 / hr

Health insurance

Dental insurance

Vision insurance

401k plan

5 days paid vacation per year after 1 years service.

Qualifications :

Previous car wash experience a plus

Must be highly energetic hardworking and goaloriented

Be mechanically inclined to assist in or perform maintenance troubleshooting and repairs to equipment

Excellent customer service skills required

Proven communication and leadership skills are a must

Degree or high school diploma preferred

Ability to work flexible fulltime schedule to include days evenings weekends and holidays

Previous supervisory experience in a customer service industry

Proficient with computers including Microsoft Office

Previous POS systems / cashier experience

Ability to work outdoors in ALL weather conditions

Must be able to lift fifty 50 pounds

Must be able to stoop bend twist for extended periods

Must be able to maneuver between and around cars

Must be willing tosubmit to a drug test

Must be willing to do background check

Must be 21years or older to apply

Responsibilities :

Execute open & close duties and follow designated procedures

Direct and supervise employees in the absence of the Site Manager

Provide training and oversightto site employees to ensure company standards and a safe working environment ismaintained

Ensure employees are dressed according to uniform policy

Ensure a safe environment for all employees and customers by ensuring compliance with safety procedures

Create and manage employee schedules

Provide customers with information and benefits of joining the membership program

Implement sales strategies to increase membership sign ups

Address customer complaints in the absence of the Site Manager

Escalate customer complaints to the Site Manager when appropriate

Assist with cash management in the absence of the Site Manager

Be polite and available to address all customer concerns and handle them in a professional manner

Always be ready to assist customers with menu options and payment

Provide customers with information and benefits of the monthly membership programs

Guide cars onto the track with a focused pleasant and competent demeanor

Assist with prepping / washing of vehicles before entering the wash tunnel ensuring attendants are following correct wash procedures.

Perform visual inspections of the condition of each vehicle prior to entering the tunnel

Perform visual inspection of washed vehicles to ensure we are maintaining quality results.

Be proficient with all policies and procedures and able to perform them on a daily basis as needed and ensure the same for all other employees

Assist in maintaining service logs and equipment service schedules

Keep the entire property spotlessly clean and ensure everything is kept in the proper place and organized

Keep vacuums unclogged hoses hung properly and trash cans emptied

Work safely and report safety or maintenance issues to management

Other duties as assigned

We are an equal opportunity employer and prohibit discrimination / harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

Required Experience :

Manager

Key Skills

Restaurant Experience,Fashion Retail,Hospitality Experience,Assistant Manager Experience,Basic Math,Management Experience,Math,Business Management,Leadership Experience,Supervising Experience,Restaurant Management,Retail Management

Employment Type : Full-Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 14 - 15