Jobs in Greenville, texas, usa

Does this position interest you You should apply even if you dont match every single requirement! Were known as an auto glass company. Thats the focus of what we do. But beyond the glass were so much more. Well help you build a fulfilling career and encourage you to have a life. Let us be the best place youll ever work.

Does this position interest you You should apply even if you dont match every single requirement! Were known as an auto glass company. Thats the focus of what we do. But beyond the glass were so much more. Well help you build a fulfilling career and encourage you to have a life. Let us be the best place youll ever work.

A Brief Overview

Provides a seamless customer experience through expertise ownership accountability and responsiveness. Provides professional and quality service to internal and external customers by utilizing strong verbal and written communication skills and effective telephone techniques. Utilizes our industryleading technology to complete vehicle glass repairs and recalibrations.

What you will do

• Welcome inshop customers and resolve customer concerns quickly and efficiently without breaking a sweat often coming up with creative solutions.
• Manage incoming calls emails and faxes for service issues pricing warranties commercial dispatch repair cash wholesale and sameday reschedules / cancellations.
• Ensure efficient operations by confirming and completing work order information including insurance verification additional parts and missing information.
• Breeze through administrative tasks such as buyouts invoices work orders managing deleted work orders and processing credit memos and rebills.
• Review orders from the contact center and manage dealer part orders and special accounts.
• Learn to repair vehicle glass (in the classroom and hands on) with a focus on the Safelite Way of Fitting under the guidance of experienced technicians and Safelite leaders.
• Repair chips cracks and other auto glass related issues on customer vehicles.
• Manage work orders customer documentation and customer communication through the Safelite handheld Mobile Resource Management (MRM) technology. Promote and sell Safelite promotional items to customers.
• Clean customer vehicle during wait / idle time during the repair process as well as perform additional housekeeping tasks in shop.
• Recalibrate automotive safety systems including troubleshooting and completing diagnostic testing.
• Safely operate customer vehicles companyissued tools and chemicals utilized throughout the workday.
• Store opening and closing procedures
• Performs other duties as assigned
• Complies with all policies and standards

What youll get :

Education Qualifications

Experience Qualifications

Skills and Abilities

Internal Associates : Already a member of the Safelite team Apply through your Workday account by searching Find Open Jobs.

Diversity : Safelite welcomes everyone. We value our diverse workforce and suppliers and were proud to be an equal opportunity employer. Learn more at

Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment.

This position description is not all inclusive for every aspect of this role. Reasonable accommodation will be made for individuals covered by ADA ADEA FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not and should not be construed to be job qualification standards but are illustrated to help the employer employee and / or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the jobs essential duties because of an ADA disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws and regulations and with Safelite Group Inc. policies and practices.

Internal Associates : Already a member of the Safelite team Apply through your Workday account by searching Find Open Jobs.

Diversity : Safelite welcomes everyone. We value our diverse workforce and suppliers and were proud to be an equal opportunity employer. Learn more at

Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment.

This position description is not all inclusive for every aspect of this role. Reasonable accommodation will be made for individuals covered by ADA ADEA FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not and should not be construed to be job qualification standards but are illustrated to help the employer employee and / or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the jobs essential duties because of an ADA disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws and regulations and with Safelite Group Inc. policies and practices.

Remote Work : Employment Type :

Fulltime

Key Skills

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Experience : years

Vacancy : 1