- Search jobs
- Topeka, KS
Jobs in Topeka, KS
- Promoted
Front Desk Agent
Highgate HotelsTopeka, KS, United States- Promoted
Over-the-Road Truck Driver Opportunities
U.S. XpressTopeka, KS, United States- Promoted
HIRING EVENT Customer Service Representative (MCI Airport) HIRING IMMEDIATELY
ClearTopeka, MO, USA- Promoted
Maintenance Supervisor - Roads & Grounds
Topeka Public Schools Unified SchoolTopeka, KS, US- Promoted
Customer Service Representative - KPC
YoungWilliams Child Support ServicesTopeka, KS, United States- Promoted
Remote Customer Service Representative
NexRepTopeka, Kansas- Promoted
TurboTax Virtual Customer Care Associate
TurboTaxTopeka, Kansas- Promoted
Part-Time Focus Group Panelist (Up To $750 / Week)
Apex Focus Group Inc.Topeka, KS, United States- Promoted
Sales Representative - 4 Day Work Week
Platinum Supplemental InsuranceTopeka, Kansas- Promoted
Walgreens - Customer Service Associate $16-$35 / hr
WalgreensTopeka, KS, United States- Promoted
WAREHOUSE PACKAGE HANDLER (FT OR PT)
UPSTopeka, KS, United States- Promoted
Customer Experience Specialist
CoreFirst Bank & TrustTopeka, KS, United States- Promoted
Paid Product Tester
Product Review JobsTOPEKA, KS, United States- Promoted
Customer Experience Guide
DriveTimeTopeka, KS, United States- Promoted
Rental Sales Rep
Foley EquipmentTopeka, KS, United States- Promoted
Lacrosse Coach at Premier New England Summer Camp
Camp Walt WhitmanTopeka, Kansas- Promoted
Work-From-Home Product Beta Tester - $45 per hour
Great LionTopeka , Kansas- Promoted
Online Survey Taker. Earn up to $25 per survey. - Remote
ThreeHyphensKS, United States- Promoted
CSR / Pizza Maker - $11.00 / hr
Domino's Pizza LLCTopeka, KS, United StatesFront Desk Agent
Highgate HotelsTopeka, KS, United States- Full-time
Front Desk Agent
Requisition ID
2025-65026
Category
Front Office Operations
Job Location
US-KS-Topeka
Property
Courtyard Topeka
Compensation Type
Hourly
Highgate Hotels
Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.
Location
Courtyard Topeka
2033 SW Wanamaker Road Topeka, KS 66604
Overview
The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.
Responsibilities
Answer inquires from guests regarding restaurants, transportation, entertainment, etc.
- Follow all cash handling and credit policies.
- Be aware of all rates, packages and special promotions as listed in the Red Book.
- Be familiar with all in-house groups.
- Be aware of closed out and restricted dates.
- Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.
- Be familiar with hospitality terminology.
- Have knowledge of emergency procedures and assist as needed.
- Handle check-ins and checkouts in a friendly, efficient and courteous manner.
- Use proper two-way radio etiquette at all times when communicating with other employees.
- Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
- Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.
- Be able to complete a bucket check, room rate verification report, and housekeeping report.
- Balance and prepare individual paperwork for closing of shift according to hotel standards.
- Maintain and market promotions and guest programs.
- Maintain a clean work area.
- Assist guests with safe deposit boxes.
Qualifications