DCO systems technician

Job Description

Job Description

Top Skills' Details

1) Completion of a technical training (electrical / mechanical / electronics / HVAC) with at least 3 years of professional work exp. (training and knowledge of some of the systems that are in environment is imperative. They don't expect that candidates will know everything but to have a good understanding of HVAC systems and power systems is necessary.)

2)Knowledge of Mechanical, Power, or HVAC Systems (this falls back to the 1st top 3 skill requirement. On top of the training, individuals need to have good understanding if not exp working with these systems. They will train them up but the foundation knowledge is key since these systems could knock out service for customers)

3) Experience with low voltage cabling- 480V, 24V Control systems (these systems also have low voltage cabling tied into them for the IP based aspects. Knowledge and understanding is key and they will train up the rest.)

Job Description

OVERVIEW :

Communications is a datacenter collocation company that is headquartered in Las Vegas. They have grown nationally over the past 5 years and now have locations in Reno, Michigan, and Atlanta. They provide space and technology services to their customer base such as internet connectivity.

PROJECT :

The purpose of this position is to support the installation and maintenance of all electrical, electronic, mechanical, and HVAC critical infrastructure. The technician will provide support to all SUPERNAP facility operations teams when assigned. This team member will work to find creative ways to keep operational costs to a minimum and will work outside of the box with team members to improve efficiency.

ROLE :

The main skill in this position is installation, maintenance and repair of the critical systems. This person will have to provide requested reporting and documentation. Tech will also need to respond to customer requests, power, cooling, and facility audits. Required to investigate any power, communication or cooling anomalies. Also required to investigate out of ordinary sight, smells, and sounds.

Additional Skills & Qualifications

Other Duties :

• Attend assigned meetings and training
• Assist in ensuring customer compliance with AUP
• Provide technical escort when needed

Employee Value Proposition (EVP)

A revolutionary data center co-location company. They have created and developed many standards that are patent protected which will ensure long term success and security. They have several data centers in Vegas including their Super Nap which is the main location that houses hundreds of customers equipment. Currently building the Data Center in Reno. Very good at taking care of their employees. They have free lunches in house catered and even at certain places around town if you show your  badge you will be comp. Based on company performance they also look to give back. In the past they have given all internal employees an IPAD for Christmas.

Work Environment

Physical Demands :

Travel may be requested by SUPERNAP.

The data center is a 24 hour / 7 day operation. This position requires the ability to work effectively under pressure and multi-task and manage multiple projects simultaneously. This person may be required to work extended hours during peak work periods and must be able to read and understand various color codes on components, wiring, and equipment.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, stand, walk, climb ladders, bend, use hands, operate a computer, and have specific vision abilities to include close and distance vision, and ability to adjust focus working with computer and business equipment.

The employee must frequently lift and / or move up to 10 pounds and occasionally lift and / or move up to 100 pounds.

If your position requires you to work in the field and / or warehouse, it is mandatory that you wear approved Personal Protective Equipment.

Business Drivers / Customer Impact

In order to house their customers equipment they need to be very detail oriented and responsive to their needs. They have SLA's that they commit to for each of their clients that guarantee a very high percentage of up-time. If they fall short of this then there will be financial penalties that cut into the profits. Sense of urgency has to be there. This means that when they are down a person, the workload can be a strenuous among the existing group. It is very important that they have the proper number of techs to support their customer base which is growing daily.