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Field Service Technician
Field Service TechnicianDCL Inc • Charlevoix, MI, United States
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Field Service Technician

Field Service Technician

DCL Inc • Charlevoix, MI, United States
30+ days ago
Job type
  • Full-time
Job description
  • Field Service Technician
  • Are you a hands-on problem solver who enjoys working with mechanical systems and helping customers? Join our team as a Field Service Technician and take your skills on the road—domestically and internationally!

    • What You’ll Do :
    • Diagnose and repair equipment issues with minimal supervision.
    • Work directly with customers, engineers, and manufacturers to resolve problems.
    • Review service requests and respond quickly to equipment failures or start-up needs.
    • Collaborate with team members and agents to implement solutions.
    • Create sketches or drawings to support customer needs and coordinate with engineering for special designs.
    • Keep detailed records of service activities and submit trip reports.
    • Travel regularly to customer sites to supervise installations, repairs, and maintenance.
    • Enter service orders and ensure accurate billing for time and parts.
    • Support product development and assist with parts department operations as needed.
    • What We’re Looking For :
    • High school diploma or equivalent required.
    • Strong mechanical aptitude; knowledge of electrical controls is a plus.
    • Ability to read blueprints and navigate CAD drawings.
    • Proficient with Microsoft Office and other business software.
    • Excellent judgment and problem-solving skills.
    • Physical Requirements :
    • Comfortable standing, walking, kneeling, climbing, and lifting up to 50 lbs.
    • Able to work in various environments, including outdoor and industrial settings.
    • Other Requirements :
    • Willingness to travel 50–70% of the time, including international trips.
    • Flexible schedule with potential for overtime and overnight stays.
    • Must follow all safety protocols on job sites.
    • Valid U.S. passport (or ability to obtain within 45 days).
    • TWIC card and ability to travel internationally without restrictions, including to Canada and Mexico.
    • Why Join Us?
    • We offer a dynamic work environment where your skills make a real impact. You’ll be part of a team that values innovation, customer satisfaction, and continuous improvement.

    • Apply today and bring your expertise to a company that values your contribution!
    • Job Type : Full-time

      Pay : $20.00 - $25.00 per hour

      Benefits :
    • 401(k)
    • 401(k) matching
    • Dental insurance
    • Employee assistance program
    • Flexible spending account
    • Health insurance
    • Life insurance
    • Paid time off
    • Vision insurance
    • Schedule :

    • 8 hour shift
    • Monday to Friday
    • Work Location : In person

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    Field Service Technician • Charlevoix, MI, United States

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