Member Services Rep Full Time Overnight

Member Services Rep - Full Time - Overnight

We are searching for a motivated Member Services Representative to join our team! As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members, and guests, ensuring an exceptional "Judgement Free" member experience! Bilingual English / Spanish are encouraged to apply!

Some of your responsibilities will include :

• Greeting members and guests providing exceptional customer service making everyone feel comfortable and welcome.
• Answering phones in a friendly manner and assisting callers with a variety of questions.
• Checking members in, touring and signing up new members, logging amenities and communicating updates and events to members and guests.
• Responding to member questions and concerns in a timely and professional manner.
• Conducting beverage or merchandise purchases on the point-to-sale system.
• Utilizing POS system to assist with new membership cards, change of address and billing or payment questions.

Club Cleanliness and Maintenance :

Qualifications & Requirements :

Physical Demands / Requirements :

Why you should join Planet Fitness?

Want more reasons?

Note : We participate in E-Verify for all Utah locations.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.