Program Assistant

Is empowering individuals with care and unwavering support your superpower

At Easterseals PORT Health (ESPH) we believe in the power of people helping people. Our mission is to strengthen communities by empowering individuals to live learn work and thrive with dignity and independence.

Were seeking a detail-oriented compassionate and reliable Program Assistant in Yanceyville NC to join our Assertive Community Treatment (ACT) Team a multidisciplinary group of professionals dedicated to providing wraparound mental health support for adults with serious and persistent mental illness.

If youre the kind of person who loves organization teamwork and making sure nothing falls through the cracks this role is for you.

Your Role in Our Mission

As the Program Assistant youll be the backbone of the ACT Team keeping operations running smoothly supporting clinicians and ensuring every client interaction is handled with care and professionalism.

You will :

Coordinate all non-clinical operations of the ACT Team ensuring efficient communication and follow-through.

Maintain and organize medical records reports and confidential documentation.

Support billing budget tracking and team accounting activities.

Manage team communications triaging calls routing messages and supporting daily coordination.

Provide structured face-to-face support and interventions that help individuals build life skills problem-solve and remain stable in the community.

Ensure timely completion of reports documentation and utilization reviews.

Assist with onboarding and training new staff.

Participate in ongoing quality improvement ACT model training and peer review activities.

What Youll Bring

Education : High School Diploma or GED required.

Preferred : Certification as a Medical Administrative Assistant or similar credential.

Experience : At least 6 months in a behavioral health healthcare or community services setting preferred.

Skills : Excellent organization communication and follow-through; comfortable with electronic records and data entry.

Other : Valid drivers license and proof of auto insurance and c ommitment to completing required trainings within agency timelines.

Why Join Us

Mission with Meaning : Every detail you manage helps someone stay independent safe and supported in their community.

Comprehensive Benefits : Medical dental vision and PTO

Loan Forgiveness Eligible : Were a qualifying Public Service Loan Forgiveness (PSLF) employer.

Team Culture : Compassionate collaborative and dedicated our teams lift each other up.

Impact You Can See : Youll help individuals reduce hospitalizations improve life stability and achieve personal goals.

About Us

Easterseals PORT Health is a trustworthy and compassionate partner providing exceptional services in disability mental health and substance use to help our neighbors live their best lives. Purpose dedication and empathy drive our in-person and telehealth service delivery. Our diverse and inclusive 2600-member team provides more than 10.2 million hours of meaningful support to 40200 kids adults and families across 11000 home facility and community locations in North Carolina and Virginia.

Easterseals PORT Health is an Inclusive Culture Diverse Voices Embracing Potential Authentic Self and Learning & Growing (IDEAL) organization.

Applicants of all abilities are encouraged to apply!

Key Skills

Project Management Methodology,Project / Program Management,Program Management,Management Experience,Microsoft Powerpoint,Project Management,Microsoft Project,Budgeting,DoD Experience,Leadership Experience,Supervising Experience,Contracts

Employment Type : Full-Time

Experience : years

Vacancy : 1