Job Title : Quality Director
Location : Webster, NY
Salary Range : $140,000 – $190,000 DOE
Benefits : Medical, Dental, Vision, PTO, 401K
We are seeking a highly experienced and strategic Quality Director to lead food safety and quality initiatives across multiple manufacturing sites specializing in low-acid aseptic bottling and PMO-regulated dairy products. This critical role will develop and strengthen quality systems to support new and existing production lines while ensuring alignment with enterprise-wide standards and regulatory requirements.
The ideal candidate is an expert in aseptic and ESL processing with a proactive, data-driven approach to quality management. This is a high-impact leadership opportunity with visibility across executive leadership, regulatory agencies, and key stakeholders.
Key Responsibilities
1. Quality Management Systems
- Lead the development and execution of food safety, quality, and compliance programs across multiple sites.
- Oversee hold and release processes in coordination with supply chain demands.
- Manage site laboratory operations and product testing programs to improve food safety, compliance, and first-pass yield.
- Define and manage QA departmental budgets across regions.
- Set clear goals and performance expectations for plant quality managers.
2. Regulatory Compliance
Lead internal and third-party quality audits and ensure corrective actions are implemented.Ensure compliance with federal, state, and local regulatory requirements, including FDA and PMO.Support site inspections, licensing, and regulatory testing programs.Serve as a regulatory SME for operations and supply chain teams.3. Quality Culture Development
Champion a proactive quality culture through effective training and coaching.Design and implement site-specific and regional quality training programs.Act as a liaison for QSE initiatives and cross-functional stakeholder engagement.4. Consumer Satisfaction
Analyze consumer complaint trends and lead investigations to resolve product quality issues.5. Site Audits & Certifications
Partner with process authorities and technical managers for aseptic line validation, startups, and issue resolution.Oversee implementation and monitoring of HACCP, HARPC, GMP, MSS, GFSI, and ISO systems.6. KPI Reporting & Performance
Lead regional improvement initiatives related to quality KPIs.Prepare and present reports to senior and executive leadership.Qualifications
Bachelor’s degree in Food Science, Dairy Science, Microbiology, or related field.10+ years of experience in ESL / aseptic dairy or beverage quality in a leadership capacity.Deep understanding of FDA, PMO, GFSI standards and quality systems in a manufacturing environment.Expertise in aseptic / ESL filling and processing technologies.Certified or actively pursuing certification in : FSSC 22000, HACCP, GMP, PCQI / FSMA, Internal Auditing, and Better Process Control School.Strong proficiency with LIMS, ERP, and QA software systems.Demonstrated success using data and science to inform quality decisions.Excellent communication and leadership skills; capable of influencing across multiple sites.Strong project management and organizational abilities.ISO 9001 auditing training preferred.Proficient in Microsoft Office, especially Excel, Word, PowerPoint, and Visio.Willingness to travel up to 30% domestically and internationally.Qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information.