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Travel & Lifestyle Concierge | Luxury Services

Travel & Lifestyle Concierge | Luxury Services

Ten Lifestyle GroupLas Vegas, Nevada, United States
30+ days ago
Job type
  • Full-time
Job description

Craft Journeys | Create Joy | Deliver the Extraordinary

Do you have a passion for luxury travel and high-touch service ? Are you the go-to person for tailored getaways , insider destination tips , or exclusive experiences ?

At Ten Lifestyle Group , we specialize in providing our members across the United States with exceptional access —from dream vacations to hard-to-find dining reservations. As a Lifestyle Manager , you’ll bring those moments to life.

We're currently hiring candidates based in Las Vegas , with strong local knowledge and a passion for curating luxury travel and lifestyle experiences.

About the Role :

As a Lifestyle Manager , you'll be the primary point of contact for our members, assisting them with a wide array of requests, including :

  • Designing and managing personalized travel experiences —luxury accommodations, custom itineraries, and unique getaways.
  • Securing reservations at exclusive dining establishments and sourcing tickets for sought-after events .
  • Providing thoughtful gift suggestions and facilitating special occasion planning.
  • Collaborating with global partners to unlock exclusive access and value for our members.
  • Your ability to anticipate needs, provide creative solutions, and maintain impeccable attention to detail will be key to exceeding member expectations.

Key Responsibilities :

  • Respond to member requests by phone , email , and chat , meeting response time goals and ensuring smooth, efficient service.
  • Handle requests end-to-end, including logging orders , tracking progress , and resolving issues promptly.
  • Liaise with external suppliers and partners to fulfill travel, dining, and lifestyle requests on behalf of members.
  • Clearly explain supplier terms and conditions to members before confirming any bookings or purchases.
  • Participate in team meetings , training sessions , and regular feedback reviews .
  • Support the team with occasional leadership tasks and assist members from other Ten Global offices when needed.
  • Stay proactive in your own development , using Ten’s e-learning tools and pursuing further skills in travel, languages, or lifestyle trends.
  • Understand each member’s unique needs and provide thoughtful, personalized recommendations that go above and beyond.
  • Who We Are

    Ten Life Group is a global luxury concierge service and our travel department is offering a unique opportunity to join a vibrant team. Our clients and colleagues are the cornerstones of what we do, and we serve High-Networth (HNW) and UHNW clients with their requests for leisure travel. At Ten our goal is simple, to become the most trusted service business in the world.

    We deliver our service through a combination of Ten’s proprietary, unique technology-enabled platform and the expertise of our highly trained lifestyle managers. Ten is growing quickly and has ambitious plans to keep innovating, inspiring and continuing to improve the lives of millions of members. As a Certified B Corp, Ten Lifestyle Group joins a global community of businesses united by a shared goal of making a positive impact on society and the environment.

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