Operations Coordinator, EXCEL Program Twin Cities Orthopedics

The Operations Coordinator will manage Care Suites in the day-to-day operations Excel. The Operations Coordinator will work collaboratively with the EXCEL nurses therapists surgeon care teams and with health care providers in coordination and facilitation of services within the episode of care.

This is a part-time role .75 FTE Monday - Thursday 8 : 00 AM - 3 : 30 PM occasional Friday s during QT 4 out of our Eagan EXCEL Care Suites.

Twin Cities Orthopedics is an operating division of Infinite Health Collaborative (i-Health) a group of local medical practices owned and led by its physicians on a mission to give patients more control over their healthcare.

Essential Functions :

• Coordinate patient suites in conjunction with nursing staff
• Coordinate patient admission and discharge times and communicate with staff
• Collaborates with other disciplines to maximize patient outcomes and ensure a smooth flow of the Excel experience
• Answers phones greets patients and providers and provides administrative support for physicians and nurses
• Process patients admissions / discharges
• Update patient satisfaction and outcomes score to patient files
• Maintains flow of the care suites
• Responds effectively to unpredictable situations
• Able to multitask effectively in a high stress and fast paced environment both autonomously and a team
• Assist with preparing charts for upcoming patients
• Data entry in the EXCEL Case Management System as applicable
• Orders and maintains department supplies and equipment
• Coordinates with medical professionals regarding patient follow-up care
• Maintain cleanliness organization and supply inventory in patient room
• Coordinates location transfers of patients
• Collaborates with ASC discharge team for patient hand-off
• Collaborates with / informs Leadership of changes in staffing requirements
• Turnover rooms to support patient discharges and admissions
• Any and all other duties as assigned

Education and Experience Requirements :

Benefits & Compensation :

Essential Requirements :

Ability to :

Performance Expectations i-Healths Core Values :

Environmental Conditions :

Notes :

Required Experience :

IC

Key Skills

Project / Program Management,Program Management,Developmental Disabilities Experience,Organizational skills,Data Collection,Meeting Facilitation,Utilization Review,Administrative Experience,Program Development,Public Speaking,Supervising Experience,Social Work

Employment Type : Full Time

Experience : years

Vacancy : 1