Director of Revenue Cycle Management

Job Description

About Archway Dental Partners

Archway Dental Partners is a forward-thinking dental support organization (DSO) that empowers high-performing dental practices through operational support, technology, and strategic leadership. We are committed to improving patient access, care quality, and provider success through scalable, efficient, and compliant infrastructure.

Position Summary

The Director of Revenue Cycle Management (RCM) is responsible for the strategic leadership and oversight of the entire revenue cycle process across all supported practices in the Archway Dental Partners network. This role is charged with building, optimizing, and scaling an RCM infrastructure that ensures timely, accurate, and compliant revenue capture—from patient intake and insurance verification to claims processing, collections, and accounts receivable management.

The ideal candidate is a results-oriented leader with deep experience in dental or healthcare RCM, strong operational acumen, and the ability to drive continuous improvement in a growing, multi-state organization.

Key Responsibilities

Leadership & Strategy

• Provide executive-level leadership over all revenue cycle functions, including eligibility verification, patient billing, claims management, collections, and payment posting.
• Design and implement a scalable RCM strategy aligned with Archway’s growth objectives and partnership model.
• Foster a culture of accountability, transparency, and service excellence within the RCM organization. Mentor and develop team members to build a scalable leadership bench for future growth
• Build, develop, and lead a high-performing RCM team (managers, billing specialists, AR follow-up teams, etc.).
• Serve as a strategic advisor to executive leadership on RCM performance, risks, and opportunities.

Operational Oversight

98% clean claims rate, >

98% net collection rate,

Integration & Systems

Compliance & Training

Qualifications

Why Archway?