Operations Manager

This position will be leading a team in a PHP / IOP, Outpatient setting.

The Manager of Operations coordinates with the Director of Operations to manage the daily operations of programs, support the development and growth of new and existing programs, and ensures continuity and adherence of policies and procedures, quality standards, patient care and services, public relations, employee relations, fiscal responsibility, and clinical and regulatory compliance.

Job Duties & Responsibilities :

Strategy

• Assist with the formulation and implementation of business plans and reports on program operations.
• Supports the implementation and monitoring of annual strategic goals.
• Works with Director of Operations in developing and measuring long-term and short-term objectives.
• Is involved in supporting operations and provides regular updates on progress and status.
• Reports on site-specific organizational effectiveness and efficiency.

Financial

Program Growth

Employee Relations

Operations

Quality / Regulatory Compliance

Promote the department goals and the mission of the Organization

Demonstrate understanding of JCAHO and other regulatory agency compliance regulations

Participate in Hospital committees, Performance Improvement team meetings and team projects, as directed

Participate in the Performance Improvement program

Conduct self in a professional manner

Other duties as assigned

Additional Job Description :

Education / Training Requirements :

Bachelor's degree required. Master's degree preferred.

Previous operational and supervisory / management experience required preferably in health care.

American Heart Association CPR certification within thirty (30) days of hire. Bi-annual re-certification is required.

Training in Nonviolent Crisis Intervention (NCI) within sixty (60) days of hire / transfer. Annual re-certification is required.

Knowledge of healthcare agency regulations, such as Joint Commission, State and Federal.

With a career at Rogers, you can look forward to a Total Rewards package of benefits, including :

Through UnitedHealthcare, UMR and HealthSCOPE Benefits creates and publishes the Machine-Readable Files on behalf of Rogers Behavioral Health. To link to the Machine-Readable Files, please visit Transparency in Coverage (uhc.com)