Case Manager

POSITION SUMMARY :

Person in this position will be primarily responsible for a caseload of United States Armed Forces Veterans or Service Members who have been homeless and have experienced problems related to substance abuse and / or mental health issues. This person is responsible for case management activities including linking veterans with services inside the Veterans Administration and in the community, case record management, supportive counseling, and facilitating psycho-educational groups. Person may be called upon to conduct screenings, complete intake assessments, monitor program process and intervene as necessary. Essential job functions include those listed below and other duties may be assigned as needed.

ESSENTIAL JOB FUNCTIONS :

• Serve as an active part of the San Joaquin Valley Veterans (SJVV) case management team and carry out all required responsibilities as needed.
• Manage a caseload of participants.
• Create individual plans per the Veteran’s Plaza handbook phases, monitor and update plan weekly, and have exit plans per client.
• Work with case managers at SJVV for supportive services.
• Participate in clinical staffing decisions regarding current strengths and resources and the need for additional resources.
• Conduct assessments and coordinate referrals and placements of eligible clients to appropriate programs and facilities.
• Educate and refer individuals to community agencies and businesses that appropriately address needs for food, shelter, clothing, employment, transportation, etc.
• Assist residents with establishing or re-establishing support systems within their community.
• Act as advocate on behalf of the resident to improve access to needed community services.
• Practice, conduct and improve upon current curriculum including house meetings, Life Skills groups, money management and parenting classes.
• Prepare Per Diem billing for VA and work closely with Project Liaison at VA Homeless Office.
• Coordinate and partner with community resources to promote the wellbeing of the women veterans (i.e., WestCare, Fresno County, VA, Vet Center, FMCoC).
• Provide supportive counseling to residents through one to one and group meetings.
• Maintain facility within safety codes, food supply, furnishings; create atmosphere of learning and empowerment Ensure resident safety and wellbeing and monitor that resident needs are being met.
• Administer urine testing for drug / alcohol levels and report results to Director and VA Project Liaison.
• Complete documentation of services on provided forms in a timely manner.
• Provide input into the patient’s treatment needs and disposition.
• Develop and maintain working knowledge of available community resources and act as liaison.
• Assist other WestCare staff as needed in a collaborative manner to promote cooperation and portray a professional image to the community. Promote "Veteran’s Plaza" into the veteran community through various resources such as public speaking, websites, articles, emails, and personal networking.
• Must Embrace and embody the mission, vision, guiding principles, clinical vision, and goals of WestCare Foundation; and
• Perform all other duties as assigned.

ESSENTIAL QUALIFICATIONS :

To perform this job successfully, an individual must be able to perform the duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.

Experience and Competencies :

EDUCATION and / or EXPERIENCE :

LICENSURE / CERTIFICATION :

WORKING CONDITIONS :

About Westcare :

Who We AreSince 1973, WestCare has provided health and human services with a commitment to delivering high-quality and cost-effective services that empower people to transform their lives.THE MISSION.We are resolutely dedicated to the populations we serve, as well as our employees, and actively promote the wellness and empowerment of individuals, their families, and their communities.Our MissionWestCare empowers everyone with whom we come into contact with to engage in a process of healing, growth, and change benefiting themselves, their families, co-workers, and communities.Where Do We Serve?Proudly serving sixteen states, three U.S. territories, the Dominican Republic and the Republic of PalauWhat Do We Do?We're a family of nonprofit organizations that provide a wide range of health and human services to improve the lives of those in our communities. Our service domains include : Mental Health & WellnessTreatment & RehabilitationCriminal JusticeVeteran ServicesHousing OpportunitiesEducation & PreventionDomestic ViolenceEmergency Support