Job Title : Application Production Support
Location : Plano, TX
Salary Range : $65 - $70 an hour on W2
Introduction
Join our dynamic team within Global Technology, supporting Global Risk Analytics and Enterprise Independent Testing. We are committed to innovation, process improvement, and automation in risk and capital measurement, management, and reporting. This role involves providing critical support and maintaining application stability while collaborating with various technology teams.
Required Skills & Qualifications
- Applicants must be able to work directly for Artech on W2
- Experience with Splunk and Autosys Job scheduling tools
- Proficiency in SQL (Oracle / SQL Server) and data analysis
- Strong problem-solving, judgment, and decision-making skills
- Excellent project and time management skills
- Ability to work in an ambiguous environment and draw and defend results and conclusions
- Excellent team player with strong analytical skills
- Ability to communicate effectively with partners at all levels across the organization
Preferred Skills & Qualifications
Experience in automation to reduce manual activitiesMotivation to achieve results and quickly integrate into teamsExperience in a dynamic and team-oriented environmentDay-to-Day Responsibilities
Provide 24 x 7 first point of contact for users, monitoring, and support of application components and infrastructureRespond to alerts regarding potential production incidents and proactively identify potential issuesPerform user ID administration access provisioning and de-provisioningTrack incidents and requests in a defined system and capture knowledge to keep operational procedures updatedPartner with change and release teams to support implementations and identify potential issuesStrive towards process improvement and automationCompany Benefits & Culture
Inclusive and diverse work environmentOpportunities for continuous learning and developmentSupportive team culture with a focus on collaborationFor immediate consideration please click APPLY or contact me directly at iksha.karn@artech.com or call me at my work phone (973) 967-3378