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Sr. Manager of Strategic Account Managers

Sr. Manager of Strategic Account Managers

HoneywellUnited States
30+ days ago
Job type
  • Full-time
Job description

Responsibilities

  • Provides day-to-day leadership to the SAM team, including mentoring and coaching
  • Primary point of contact for all Strategic Account team communication, engagement or activities – working with Sales leadership, be the voice of customer voices within Onity, be the voice of Onity with all strategic customers
  • Oversees SAM compliance of all contractual requirements and assures that all KPIs are met
  • Primary partner with ONITY divisions (customer service, engineering, operations, finance / billing, technical support) working with the SAMs to engage appropriate subject matter experts to provide complete resolution to any client inquiries and / or problems.
  • Working with Sales leadership, involved in setting strategic plans and business growth strategies and / or, where appropriate, identifying cost efficiency opportunities for all strategic accounts
  • Ensures SAMs conduct timely (quarterly) business reviews with appropriate stakeholders ensuring forward account momentum
  • Exhibits a robust communication strategy and ensures accuracy of messaging (written and verbal) both internally and externally
  • Provide the annual plan for the Strategic Accounts in coordination and cooperation with Sales leadership and geographic Onity sales / support offices worldwide
  • Works with the wider Onity leadership team to provide a single communications strategy / voice. Is able to interrogate analytics to identify opportunities for sales growth, product change and / or innovation.
  • Travel to communicate Strategic Account vision to extended teams, and to engage with SAMs in strategic Global Account planning
  • Must model the capabilities of an ‘Executive Sales Professional’ to sales colleagues, and be a mentor and guide when appropriate.

Metrics, Accountability, & Measurement :

  • Account success measured as increased sales, lowered costs, higher MFA / promoter score
  • Increased sales opportunities with corporate-managed and franchised accounts under property flag

    • More Information On Supra / Onity :

  • Honeywell acquired Onity in December 2023 as part of its $4.95 billion purchase of Carrier Global's Global Access Solutions business. Onity is a global leader in access control and offers electronic locks, mobile credentials, and other access solutions for a variety of industries, including hospitality, commercial, senior living, education, and self-storage.
  • This transaction strengthens Honeywell's alignment of its portfolio around three compelling megatrends, including automation, and complements Honeywell's Building Automation segment.
  • The acquisition brings differentiated software capabilities through the addition of three respected brands to Honeywell's portfolio : LenelS2, a leader in commercial and enterprise access solutions; Onity, which offers electronic locks, specifically hospitality access and mobile credentials; and Supra, which specializes in cloud-based electronic lockboxes and scheduling software.
  • More information can be found here :   / en / us /

    • YOU MUST HAVE :

  • 10+ years of Strategic or Key Account Management or other related Direct sales experience working for a major industrial, electronics, networking, or consumer products firm
  • 5+ years of People Leadership / People Management experience
  • Electronics, Access / Lock Solutions, Software, Networking, and / or Mobile Credentialing experience
  • Hotel / Lodging Industry Experience (having sold directly to, or made product and or technology decisions within)
  • Must be willing to travel 35% (Domestic)

    • WE VALUE :

  • Bachelor's Degree (Business Administration, Engineering (Systems), Computer Science) from a respectable institution
  • Strong interpersonal communication experience, able to work easily with all layers of complex organizations (including
  • Corporate level leaders and / or franchise owners)
  • Highly organized yet flexible / adaptive skillset – able to juggle multiple balls at once without a single drop while also responding to critical inquiries
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    Strategic Account Manager • United States