Print Technician

Printer Technician (Production)

POSITION PROFILE :

An ideal candidate will have strong mechanical skills and knowledge of a wide variety of hand tools. Experience working on high speed or production cut-sheet multi function printers / copiers with speeds ranging 60-130 pages per minutes. Ideal candidates will also be familiar with finishing equipment including booklet making, stapling and hole punching.

Big Plus -  experience with roll-feed / web-press printers and pre / post equipment such as cutters, folders, unwinders and booklet makers.

Candidates must be willing to travel for company provided training and must be willing to be on call for at least 1 week a month minimum.

JOB DUTIES AND RESPONSIBILITIES :

Technical :

• Performs advanced solutions skill services configuring, installing, troubleshooting, networking, maintaining, and training as assigned in their area of responsibility expertise on a wide variety of products and services.
• Fulfills the role of consultant / strategic professional; displays the ability to solve high end product and repetitive problems / issues.
• Required to lead others in technical or other problem sharing efforts; understands and instructs on processes and demonstrates leadership in handling complex situations.
• Proactively seeks volume building opportunities that result in increased utilization of Ricoh equipment, supplies and services.
• Assembles / adjusts / maintains / shares expertise on products according to specs, and / or relevant documentation / instruction. Performs the same for equipment operations.

Customer Services :

Manage Workload :

Administrative :

Results :

QUALIFICATIONS (Education, Experience and Certifications) :

KNOWLEDGE, SKILLS AND ABILITIES :

WORKING CONDITIONS, MENTAL AND PHYSICAL DEMANDS :

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.

About Ricoh : Mission and Vision

At Ricoh, we empower individuals to find Fulfillment Through Work by understanding and transforming how people work so we can unleash their potential and creativity to realize a sustainable future.

We're empowering digital workplaces, connecting people to information fast and conveniently - and improving communication, efficiency and creativity.