Job Title : Service Writer / Dispatcher
Location : Norwalk, CA
70, - $85, per year (Base salary + Generous Commission Bonus)
Benefits : Full benefits package, K with company match
Join Our Team!
We are a reputable truck repair facility seeking a highly organized and motivated Service Writer / Dispatcher to manage the day-to-day operations of our mobile diesel repair fleet. The role primarily involves dispatching a team of five diesel mechanics who provide mobile repair services throughout Southern California, with a focus on the Anaheim, CA area.
Key Responsibilities :
- Dispatch & Scheduling : Coordinate and schedule repair jobs for a team of mobile diesel mechanics based on their skillset and job requirements.
- Work Orders & Invoicing : Create and manage work orders, ensure accurate documentation, and process invoices for completed work.
- Customer Relations : Act as the point of contact for customers, ensuring clear communication and exceptional service throughout the repair process.
- Team Support : Assist technicians with troubleshooting and ensure they have all the necessary resources to complete repairs efficiently.
- Prioritization & Organization : Think on your feet and prioritize tasks based on job requirements, location, and technician availability.
Ideal Candidate :
Previous experience as a dispatcher or service advisor in a truck repair or automotive environment.Strong organizational skills with the ability to manage multiple tasks and deadlines.Ability to communicate effectively with customers, technicians, and management.Experience in creating work orders, invoicing, and handling customer relations.Comfortable working in a fast-paced environment and adapting to changing needs.Knowledge of diesel repair or fleet maintenance is a plus but not required.Compensation & Benefits :
Base Salary : $70, - $85, per year (depending on experience)Full Benefits : Health, dental, vision, and moreK : Matching plan to help you save for your futureIf you're a proactive, detail-oriented professional looking for an exciting opportunity in a fast-paced environment, we'd love to hear from you! Apply today and take the next step in your career with our growing team.