Medical Receptionist

Scotch Institute of ENT , a division of ENT and Allergy Associates of Florida, is currently seeking a Medical Receptionist for a full-time position. Our main office is located in Wesley Chapel (Seven Oaks area) Monday-Friday and our second location is located in Trinity (New Port Richey) on Tuesdays, Wednesdays and Fridays. This position will require commuting between offices. Our areas of focus are ENT (adult and pediatric), Hearing, Allergies, and Sleep Medicine. We have 3 physicians, a nurse practitioner, and a physician assistant.

Medical Receptionist Description :

This is an excellent opportunity for an experienced Medical Receptionist who is able to multitask, motivated, able to handle a high volume of patients, phone calls and charts. Must be a self-starter, have EMR, medical records, check in and check out experience and willing to learn all aspects of the ENT and Audiology field.

Medical Receptionist Responsibilities :

• Providing superior customer service to all patients and guests
• Answer multi-line phones
• Greet patients upon arrival, sign them in and obtain insurance information and any other necessary data
• Provide patients with intake and new patient forms as well as copies of our office policies and legally required documents.
• Process payments from patients for co-pays and uninsured visits.
• Insurance Verification
• Schedule appointments for new and recurring patients based on Physician and PA / NP availability
• Maintain hard copy patient records as well as the files stored in our EHR
• Call patients to remind them of upcoming appointments and to help them schedule testing for off-site services
• Provide patients with support and guidance as needed

Medical Receptionist Requirements :

Benefits for a Medical Receptionist :

Physical Demands : Coordination, manual, and physical dexterity sufficient to properly and adequately use various items of medical equipment and office equipment as required of the position or directed by the Manager. The position may involve sitting, standing, bending, and stooping. Incumbent must also be able to assist patients in transferring from wheelchair to an exam chair, when necessary. Responsibilities may also require the incumbent to travel between ENTA offices for support purposes. The incumbent must also be capable of lifting up to 25 pounds.

This company is an equal-opportunity employer.

We are a tobacco free workforce.

We perform full Criminal, Government, Credit, Drug (to include Nicotine and Tobacco) drivers and professional license background checks on all applicants being considered for positions.