Ginny Tiu Community SpayNeuter Center Coordinator Honolulu

JOB / POSITION TITLE : Ginny Tiu Community Spay / Neuter Center Coordinator

STATUS : Non-Exempt

PRIMARY PURPOSE : The primary responsibilities of the Spay / Neuter Center Coordinator are to facilitate overall excellent customer support ensure complete and accurate record-keeping display an understanding of basic veterinary medical concepts and assist the Spay / Neuter Center Manager in day-to-day operations.

Reports To : Spay / Neuter Center Manager

Supervises : Volunteers

ESSENTIAL DUTIES / FUNCTIONS

• Day-to-Day Operations Manages client interaction and scheduling. Collects organizes and inputs all medical records. Answers phones returns messages forwards messages to appropriate staff in a timely manner. Works to improve overall operations of the Spay / Neuter Center by keeping up with ClinicHQ software updates and implementing new procedures to increase efficiency.
• Customer Care Treats all animals and the public in a professional and efficient manner. Maintains clean and welcoming environment in reception and public-facing areas.
• Client Education Exercises understanding of basic veterinary medical concepts including but not limited to vaccine protocols anesthetic risk / monitoring and patient care. Must be able to communicate basic veterinary concepts to owners and be able to repeat information relayed by a veterinarian.
• Oversite and Reporting Helps track and report on Spay / Neuter Center statistics. Handles daily cash reports / reconciliation. Works collaboratively to ensure that the Spay / Neuter Center schedule is adequately filled.
• Supplies Assists in maintaining regular inventory reports.
• Volunteer Supervision and Engagement Assists Veterinary Services Manager with the training and supervising of department volunteers in conjunction with the Volunteer Services Department. Ensures all volunteer polices are adhered to and best practices are being followed.

OTHER DUTIES / FUNCTIONS :

JOB CONDITIONS :

MENTAL PHYSICAL AND COMMUNICATION DEMANDS :

QUALIFICATION REQUIREMENTS :

The above information on this job description has been designed to indicate the general nature and level of work performed by an employee in this classification. It is not to be interpreted as a comprehensive inventory or all duties responsibilities and qualifications of employees assigned to this job. Management has the right to add to revise or delete information in this description. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions of this position.

Required Experience :

IC

Key Skills

English,User Interface,Communication,Content Writing,Online,Twitter,Internet,Facebook,Youtube,Instagram,Management skills,Digital speech,Speaking skills,Analytics,Writing Skills

Employment Type : Full-Time

Experience : years

Vacancy : 1

Hourly Salary Salary : 18 - 22