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Director of Sales Operations & Application Engineering
Director of Sales Operations & Application EngineeringLayerZero Power Systems • Chagrin Falls, OH, United States
Director of Sales Operations & Application Engineering

Director of Sales Operations & Application Engineering

LayerZero Power Systems • Chagrin Falls, OH, United States
1 day ago
Job type
  • Full-time
Job description

About Us

LayerZero Power Systems Inc. is a globally recognized leader in providing state-of-the-art power distribution solutions for critical industries. With a strong focus on reliability, innovation, and customer satisfaction, we deliver advanced power systems products that ensure uninterrupted and dependable power supply in mission-critical environments. Our customer base is comprised of companies in the data center (our main focus), financial, computer service provision, and semiconductor manufacturing sectors. LayerZero Power Systems is on a trajectory of sustained growth, with a loyal customer base of existing Fortune 100 customers and an expanding portfolio of new customers.

Position Description : Director of Sales Operations & Application Engineering

Reporting to the Director of Sales, this role combines responsibility for Application Engineering and Sales Operations. The Director manages Application Engineers, a Data Analyst, and Customer Sales Support staff to deliver sales process excellence. This is a management role focused on executing strategies defined by senior leadership, with a strong emphasis on operational delivery, sales operations toolkit mastery, and AI-enabled process improvement.

Primary Duties :

  • Bid and Proposal Management : Lead the team to deliver competitive, timely proposals.
  • Pricing Governance : Ensure compliance with pricing strategy, manage DOA approvals, and track profitability KPIs.
  • CRM & CPQ Implementation : Drive the business case, specification, and design of a new CRM and CPQ system; oversee implementation and optimization.
  • Process & KPI Management : Execute pipeline management, account planning, forecasting, and reporting processes.
  • Customer Feedback to Product Management : Provide structured customer input to inform product strategy.

Experience & Skills :

  • Experience : 10+ years in sales operations and / or sales or account management
  • Mission Critical Power experience preferred .
  • Leadership Experience : 5+ years managing multi-functional teams.
  • Sales Ops Toolkit Mastery : CRM, CPQ, analytics, KPI tracking, pricing governance, and process optimization.
  • Execution-Focused Management : Strong operational delivery skills aligned to leadership-defined strategies.
  • Customer Focus : Ability to maintain and grow customer relationships.
  • Analytical Skills : Ability to interpret complex data and drive process improvements. Understands how data can be collected, structured and processed and analysed to generate business insights for GTM and financial impact.
  • Communication : Clear and effective communication across technical and nontechnical audiences.
  • Education :

  • Bachelors degree in engineering is required; MBA preferred.
  • Travel requirements

  • Be in Aurora, OH, at least 3 days a week
  • What We Offer :

  • Competitive pay with performance incentives
  • 100% company-paid medical, dental, and vision
  • 401(k) with company match
  • 3 weeks PTO, 8 paid holidays, and 2 floating holidays
  • Why You Will Love Working with Us :

  • Impact : Develop your skills and expertise in a rapidly growing industry, with your work directly influencing the success of mission-critical projects.
  • Innovation : Immerse yourself in an environment that celebrates forward-thinking and continuous improvement.
  • Collaborative spirit : Work closely with engineers, marketers, and other professionals to bring ideas to life.
  • Grow with us : We are committed to your personal and professional development, offering endless opportunities to improve your skills and advance your career
  • At LayerZero, we are proud to be an Equal Opportunity Employer. We welcome and celebrate diversity, and we are committed to creating an inclusive environment for all employees.

    Compensation details : 150000-175000 Yearly Salary

    PI342c0facb74d-26289-39160129

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    Director Of Engineering • Chagrin Falls, OH, United States

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