Lead Director, Technical Product (IC)

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

CVS Health is embarking on a bold digital agenda to transform health care and empower millions of customers on their path to better health. We are creating innovative, enterprise digital solutions that will make health care more accessible, integrated, and reliable for more people. We are looking for passionate, driven people who want to join a high energy and growing team to make a difference in the lives of customers and want to be on the ground floor of digital innovation.

The Lead Director in Commercial, Network and Provider is responsible for product management leadership for multiple product teams. They are responsible for owning and defining the product vision and strategy, the roadmap, feature delivery, and overall success of the product to enable a best-in-class E2E experience.

They manage a backlog of features and enablers to enhance the product and extend its architectural and discovery runway. They are responsible for overall product health, inclusive of technical health, and risk communication. They provide leadership and guidance on how to sequence and prioritize investments to optimize value.

This is an individual contributor role who will lead product teams to achieve key outcomes by collaborating with Product Owners, Domain Owners, and Analysts and is responsible for creating a positive team culture through growing, coaching, and establishing high performing teams.

This individual will generally work closely with the Business General Manager, Design, Engineering, and Data / Analytics forming the “Five in a Box” cross-discipline product team. They will serve as the main point-of-contact with other stakeholders such as architects, tech-ops, security, etc. to ensure overall cohesion for their product or experience.

Product Vision, Strategy, and Roadmaps

• Defines and socializes the product vision, strategy, and roadmap in collaboration with the 5-in-the-box team; assesses and refines as needed.
• Establishes Epics or initiatives that are aligned to the strategic programs and deliver upon the product strategy.
• Partners with business general manager (GM) and stakeholders to make decisions on investment priorities and develop business cases.
• Translates customer and business needs into short-term and long-term product strategy by creating initiatives / epics defined to meet targeted outcomes.
• Connects the roadmap to specific value drivers that contribute to business priorities, objectives and key results, and strategic programs.
• Responsible for aligning roadmaps, backlogs, capacity, timelines, and commitments across the respective product areas needed to deliver.
• Defines product OKRs to evaluate progress towards outcomes, aligned with business objectives.

Product Backlog Ownership, User Story Development, and Prioritization

Trend Monitoring and Product Performance

Product Value, Cross-Functional Teaming, and Stakeholder Management

Grow and Develop the Team

Required Qualifications

Preferred Qualifications

Education

Bachelor's degree or equivalent work experience

Pay Range

The typical pay range for this role is :

144,200.00 - $288,400.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include :

Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan .

No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit

We anticipate the application window for this opening will close on : 07 / 31 / 2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.