General Manager, The Detroit EDITION

Description

JOB SUMMARY

Welcome to the first truly global luxury lifestyle hotel brand.

EDITION hotels combine the visionary genius of boutique hotelier Ian Schrager the service delivery of a world-class luxury hotel and the global reach of Marriott International to create an entirely new experience in the world of hospitality. Our hotels are stunning microcosms of the worlds top cities featuring the finest in dining entertainment nightlife and service to create a cultural destination that attracts in-the-know travelers savvy locals and the global community of the creative elite.

EDITION hotels are enchanting and individually crafted by the worlds top designers architects and creative partners to craft an experience that makes your spirit soar.

We are currently seeking an entrepreneurial General Manager with independent or lifestyle hotel experience who can embody the brands ethos with their individual style and sophistication. A leader who nurtures unparalleled service without pretense or limitations. An operational trailblazer who delivers outstanding financial performance while remaining true to the spirit of the brand.

Are you ready to step into the limelight and take the next big step in your career

Are you ready for the next EDITION

CANDIDATE PROFILE

Education and Experience

2-year degree from an accredited university in Business Administration Hotel and Restaurant Management or related major; 8 years experience in the management operations sales and marketing or related professional area.

OR

4-year bachelors degree in Business Administration Hotel and Restaurant Management or related major; 6 years experience in the management operations sales and marketing or related professional area.

Preferred :

General Manager experience with emphasis on Lifestyle and Luxury.

Property pre-opening experience

Ability to work flexible hours including weekends holidays and late nights.

Property industry work experience demonstrating progressive career growth and a pattern of exceptional performance.

CORE WORK ACTIVITIES

Own the Business Strategy

Stand at the forefront of the industry trend as a leader in this space. Actively monitor the competition and adjust dynamically to continually be ahead of the game. Set the standard for what other hotels want to achieve.

Explore new business opportunities with an ever-present eye for the innovative and unique. Develop business plans designed to maximize guest satisfaction profitability and market share. And then execute those business plans with panache and a meticulous focus on creating unique and original experiences that are authentic to EDITION brand values.

Translate macro-global strategic plans for the EDITION brand into a micro-local vision for the property while always in tune with what EDITION stands for and is trying to achieve from a strategic business perspective.

Always know if the business is progressing in the right direction. Use data and lessons learned to continually be better not just for the property as a whole but to challenge all employees to be better today than they were every yesterday before that.

Champion the Brand

Give the brand a voice naturally showcasing what the brand has to offer and its virtues to others (employees leaders owners). Easily translate a passion for the brand into a unique experience for both guests and employees.

Personify the best values of the brand demonstrating exceptional work ethic and service delivery for all employees on property.

Serve as both a change leader and change facilitator championing the need for reinvention to stay relevant. Constantly ideate the innovative encouraging others to experiment and take calculated risks to improve outcomes.

Dominate social media nurture critical partnerships in the local community and pursue a lifestyle public relations strategy that makes EDITION stand out.

Build Influence Networks with Guests and the Local Community

Establish a presence for the brand and the hotel in the local community and builds strategic alliances to embed whats happening inside the hotel with whats happening outside of it. Build a buzz for everything the hotel and brand has to offer not just in the immediate vicinity but throughout social media and other venues as well.

Go beyond just addressing whats not working making sure to recognize the exceptional and continually up the ante for what defines best-in-class service delivery at EDITION. Know what guests need before they need it whether it is a single high profile guest or a large group in town for an event and transform everyday flawless service into an enchanting experience that keeps guests coming back for more.

Build networks to consistently enliven the brand with a focus on key partners in the community that align with brand values think fashion music photographers etc. those relationships that will foster a guest experience that is like no other.

Value Your Team from the Top Down

Build a leadership team of brand advocates who believe in what EDITION has to offer and are personally invested in its success. Invest in the leadership teams success and development. Builds an environment where this is the norm at all levels.

Foster an environment where employees know they are valued ensuring they are treated fairly and with respect. Build a culture of open communication spend time with employees on the frontlines and be available for them (open door policy).

Monitor the local labor environment including the competitiveness of pay and benefits and partner with Human Resources to address issues. Ensure everyone has what they need from work processes and systems to collaboration and teamwork.

Show Owners What Youre Made Of

Build a strong rapport and open dialogue with property owners deepening the relationship through proactive and on-going communication. Use every opportunity to further engage the owners in the brand guest experience while also showing mastery of analyses and results related to how the property is performing across guest financial and employee metrics.

Masterfully balance owner interests and company interests and develop solutions that create value for both. Focus on raising the bar effectively creating and promoting ideas for improving property service and profitability to ownership.

Make Sure Everythings Working Like a Well-Oiled Machine

Know that delivering on the financial and business results consistently and effectively is table stakes and do it well. All the time.

Act as a steward of proper controls ensuring property compliance with legal safety operations labor and EDITION product and service standards. Know that employees are always representing EDITION and make sure they uphold brand and training standards each and every moment of their day.

Walk the property to ensure that everything is being done as it should from routine and short-notice quality assurance audits to regular audits to detailed walk-throughs to confirm building public areas kitchen and grounds are well-maintained safe and meet or exceed guest expectations.

At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.

Required Experience :

Director

Key Skills

Restaurant Experience,Hospitality Experience,Interviewing,Management Experience,Profit & Loss,Employment & Labor Law,Sanitation,Leadership Experience,P&L Management,Restaurant Management,Retail Management,Recruiting

Employment Type : Full-Time

Experience : years

Vacancy : 1