Clinic Call Center Representative

A company is looking for a Clinic Call Center Representative. Key Responsibilities Handle inbound and outbound calls, book appointments, and verify patient insurance coverage Provide excellent customer service and maintain positive patient relationships Utilize system policies to address patient inquiries and ensure confidentiality Required Qualifications High School Diploma / GED or equivalent experience Must be 18 years of age or older 1+ years of experience in a high-volume customer service environment Experience with computer systems and willingness to learn telecommunications software Ability to work flexible 8-hour shifts during business hours