ERM Business Specialist

ERM Business Analyst

The ERM Business Analyst plays an essential role in supporting the Enterprise Risk functions in safeguarding the financial interests of our credit union and its members. This position is responsible for delivering administrative, analytical, and operational support for fraud detection and prevention processes and for key risk programs, including resilience management, risk measurement and reporting, risk mitigation and assessment, corporate insurance, corporate governance, and third-party risk management.

Principle Duties and Responsibilities

• Works with purpose and is driven to provide the best team member experience.
• Willingness and ability to exhibit Wellby Core Values every day.
• Maintain the highest levels of integrity and professionalism.
• Maintain all business affairs of both internal and external members confidentially.
• Ensure continuous alignment between technological solutions settings, departmental processes, policies, procedures, and other governing documents.
• Monitors communication channels such as email inboxes and HubSpot and ensures business unit inquiries are resolved in alignment with established guidelines and Service Level Agreements (SLAs).
• Supports the collection and analysis of data for potential business efficiencies and identifies specific business opportunities or threats.
• Assists with gathering, organizing, and validating data for risk dashboards, Key Risk Indicators (KRIs), Key Performance Indicators (KPIs), and other risk measurement and reporting outputs.
• Supports the coordination, tracking, and documentation of resilience testing, exercises, and corrective action items.
• Assists with gathering, organizing, and validating data for risk dashboards, Key Risk Indicators (KRIs), Key Performance Indicators and other risk measurement and reporting outputs.
• Supports the maintenance of risk registers and tracking tools for open issues, action plans, and mitigation activities.
• Helps document risk assessments, control evaluations, and remediation progress in accordance with established procedures and timelines.
• Provides administrative support for the corporate insurance program, including tracking policy information, endorsements, certificates of insurance, and renewal documentation.
• Compiles data and documentation needed for applications, renewals, and broker or carrier requests.
• Track incidents and claim-related documentation to support timely reporting and resolution.
• Creates and maintains process maps to document workflows and identify areas for improvement.
• Provides administrative support for department initiatives, meetings, and projects, including scheduling, agendas, minutes, and follow-up items.
• Supports coordination of follow-up with internal stakeholders and vendors to ensure timely completion of required documents and risk-mitigation actions.
• Performs related duties and special requests as assigned, including representation on credit union project teams.
• Complete all required, ongoing enterprise-level training, including, but not limited to, BSA, OFAC, Privacy.
• Performs other duties as assigned.

Knowledge, Skills, and Abilities (KSA)

Supervisory Responsibilities

This role does not have supervisory responsibilities.

Complexity & Scope of Work

Physical Demands & Work Environment

Minimum Qualifications

For All Candidates

This is a Full-Time, Salary (exempt) role.