Route Service Representative - UniFirst

Route Service Representative - UniFirst

At UniFirst, we Always Deliver for our customers and our people. As a Route Service Representative (RSR), you'll be the face of UniFirst to our customers, building strong relationships and ensuring their needs are met with reliability, professionalism, and care. This is a dynamic role for someone who enjoys being on the move, engaging with customers, and taking ownership of their route.

You'll manage deliveries and pickups, grow your customer accounts, and work independently while representing a company with a strong culture and a nationwide presence. If you're customer-focused, motivated, and ready to thrive in a field-based service role, this could be your next great opportunity.

What Your Role Entails :

• Manage an Assigned Route : Serve as the primary point of contact for customers, delivering and picking garments and products daily.
• Support Daily Operations : Assist our service team by loading and unloading route trucks, ensuring each day begins with accuracy and efficiency.
• Deliver Consistent, Reliable Service : Ensure on-time, accurate deliveries and returns while maintaining strong customer satisfaction.
• Grow Customer Relationships : Build rapport with customers, address service needs, and introduce new garments and products to enhance their experience.
• Drive Sales Growth : Identify upselling opportunities and grow your route, increasing your earning potential.
• Represent UniFirst on the Road : Operate a company walk-in truck along designated routes, delivering exceptional service and prioritizing safety at all times.
• Engage in a Physically Active Role : Work across both indoor and outdoor environments that require energy, attention to detail, and a commitment to safety.
• Contribute to Service Excellence : Troubleshoot service issues, manage inventory, and ensure compliance with safety standards.
• Maintain a Predictable Schedule : MondayFriday daytime hours with no nights, weekends servicing the same route and customers each week to build consistency and trust.

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Join UniFirst for a Rewarding Career

At UniFirst, you'll find opportunities for advancement in a supportive and diverse environment. If you're ready to take on a dynamic, customer-focused role with plenty of room for growth, we'd love to hear from you!