COLLECTIONS SPECIALIST
Pittsburgh, PA (Hybrid)
$50,000- $55,000
Join a well-established and growing organization where your work makes a direct impact on business operations. We're seeking a Collections Specialist to play a key role in managing accounts receivable, driving timely payments, and supporting customer relationships. This is an excellent opportunity for someone who is detail-oriented, analytical, and enjoys problem-solving within a collaborative team environment.
- Competitive salary with bonus / incentive opportunities
- Comprehensive benefits package including medical, dental, vision, and prescription coverage
- 401(k) with a strong company match
- Generous paid time off (starting at 3 weeks) + holidays
- Tuition reimbursement and professional development opportunities
- Hybrid schedule, modern office space, and a supportive team culture
OVERVIEW OF THE COLLECTIONS SPECIALIST ROLE :
Monitor customer accounts to ensure timely collection of receivablesThe Collections Specialist will conduct initial and follow-up outreach to customers regarding overdue balancesAnalyze delinquencies and work with internal teams (finance, sales, customer service) to resolve disputes or payment issuesThe Collections Specialist will review credit applications and assist in setting / reviewing credit limits for new and existing customersProvide recommendations on releasing orders from credit hold based on established guidelinesThe Collections Specialist will support ad-hoc projects and reporting requests within the finance departmentPREFERRED QUALIFICATIONS FOR THE COLLECTION SPECIALIST :
Associate degree in Accounting, Finance, or Business Administration required; bachelor's degree preferred2-3 years of experience in accounts receivable, collections, or credit requiredStrong Excel and systems skills; experience with ERP platforms a plusExcellent communication, negotiation, and problem-solving skillsAbility to work independently while contributing to a team environment