Home Care Community Partner (Business Development)

Home Care Community Partner (Business Development)

1 month ago Be among the first 25 applicants

We are a home care agency serving senior care clients in Contra Costa and Alameda counties seeking a dynamic Home Care Community Partner to join our sales team. The role focuses on maintaining, growing, and developing new community partner relationships to drive sales growth.

What You’ll Be Doing

• Responsible for business development within the senior care community, establishing partners and networks for direct client referrals and new service starts.
• Maintain existing community partnerships and develop new partnerships and services within the region.
• Partner with Sales and Client Care leadership to align pricing plans to market needs with a focus on gross margin.
• Review, update, and maintain current product and service offerings for clients and families; ensure internal partners are trained on offerings.
• Work with community partners and clients to find appropriate care solutions and build relationships for business retention.
• Generate regular streams of new business through client service, referral marketing to the community, and participation in community outreach events.
• Call on and develop new referral accounts in local healthcare and senior care communities (e.g., Geriatric Care Managers, facilities, hospitals, concierge doctors).
• Communicate with family members and the Client Care team to refine and improve clients’ lives, aiming for high client satisfaction based on metrics.
• Collaborate with the Client Care team on new clients, renewals, and new products or services in care plans.
• Represent Hillendale at community events, upholding company values and high standards of care.
• Maintain accurate records on prospective and active clients and referral sources.
• Present sales and other metrics to senior leadership, including dashboard reporting.

What Hillendale Provides

Requirements

Experience, Skills, and Education :

Seniority level

Employment type

Job function

Industries

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