Call Center Bilingual Sales Representative(English / Spanish)

Job Description : Don’t miss this opportunity to

jumpstart your career! Come join us for a virtual open information

session for our Miami, FL. Call Center roles. Date : Tuesday,

December 2, 2025 Time : 10 : 00 am - 4 : 00 pm EST. Come ready to ask

your questions and learn all about a career with LifeAtATT!

Register to attend at :

https : / / app.brazenconnect.com / a / ATT-HV / e / mn01l This full-time

fluent Bilingual (English / Spanish) position requires being able to

hold a conversation both in English and Spanish. This position

reports to our 600 NW 79th Avenue, Miami, FL 33126 location. If

selected, you must be able to report to this location. This is your

opportunity to be the voice of AT&T – a global leader in

communications and technology. As a member of our team, you’ll

redefine customer service, creating meaningful connections with

each customer. Every interaction is an opportunity to introduce the

latest technology, services and offers. While you drive to meet

your daily and monthly sales goals, you’ll help our customers stay

connected to what matters the most. How you’ll make an impact As a

Business Premier Service Consultant, you’ll assist Business

customers with requests, questions, and inquiries on all products

and services offered. In this multi-faceted role, you’ll be trained

to address a broad range of customer service call types including,

billing, collections, retention, service activations and changes,

credits and adjustments, troubleshooting, advanced technical

support and more. You’ll use creative problem-solving skills to

address complex customer questions and concerns while navigating

between multiple tools and systems to update customer accounts and

maintain records. Your goal will be to provide effective and timely

resolutions for customers and deliver personalized recommendations

for our latest products and services. Your consultative approach

will help you meet monthly sales goals and to ultimately deliver an

outstanding customer experience. What your day-to-day will look

like

• You’ll instill confidence and loyalty in the customers

through thoughtful listening, utilizing your knowledge of

AT&T’s products and services to effectively service and retain

customers.

customer bills, rate plans, and features of AT&T’s products and

services.

third party vendors and suppliers as needed to address issues,

service faults and provide customer resolution.

knowledge, you’ll handle wireless local number portability (WLNP),

relocations, combined bill support, after hours inquiries and

pre-paid service.

troubleshoot and resolve various customer-impacting issues such as

voice and data, that span multiple networks and elements. You'll

need to keep up with changes to technology and applications, so you

can provide the best resolution for the customer.

up and running with the latest products and services such as air

cards, USB devices, as well as AT&T-provided software &

applications.

work a set schedule including breaks, lunches and scheduled open

time to ensure availability to answer the customer’s call and

provide exceptional service. What we’re looking for

or customer service experience.

during hours of operation of 7 : 45am - 7pm Monday - Friday is

essential. Specific job assignments may require day, evening,

weekend, or holiday hours. Occasional overtime may be required.

Desire to work onsite in one of our call centers. What you can look

forward to Bringing your bilingual skills boosts your earnings with

a special pay differential on top of your regular pay! We offer

paid training as well as resources to encourage your career growth.

Our Business Inbound Call Center Sales earn $22.98 per hour plus an

additional 300% (capped) on commissions if all sales goals are

met / exceeded. Not to mention all the other amazing rewards that

working at AT&T offers. Individual starting salary within this

range may depend on geography, experience, expertise, and

education / training. Joining our team comes with amazing perks and

benefits Employee discounts up to 50% off on eligible AT&T

mobility plans and accessories, AT&T internet (and fiber where

available) and AT&T home phone Tuition reimbursement program

Paid Time off and holidays - Employees receive 1 week of paid time

off (PTO) after 6 months and 2 weeks after the first year. There

are at least 6 company-designated holidays, and additional PTO is

provided based on the bargaining group to which you are hired. Paid

Parental Leave Medical / Dental / Vision coverage 401(k) plan

Additional sick leave beyond what state and local law require may

be available but is unprotected Adoption Reimbursement Disability

Benefits (short term and long term) Life and Accidental Death

Insurance Supplemental benefit programs : critical illness / accident

hospital indemnity / group legal Employee Assistance Programs (EAP)

Extensive employee wellness programs Career possibilities are

limitless with AT&T. You will have the chance to round out your

experience with training on the latest technology, devices and our

entire lineup of products, services and promotions. If you’re ready

to take the lead as the voice of AT&T, we’d love to hear from

you! If you are considering jobs like Wireless Sales, Call Center

Representative, Customer Service Representative, Inbound Sales

Representative, or Call Center Agent, this career move would be a

great fit! connectourcustomers Weekly Hours : 40 Time Type : Regular

Location : Miami, Florida It is the policy of AT&T to provide

equal employment opportunity (EEO) to all persons regardless of

age, color, national origin, citizenship status, physical or mental

disability, race, religion, creed, gender, sex, sexual orientation,

gender identity and / or expression, genetic information, marital

status, status with regard to public assistance, veteran status, or

any other characteristic protected by federal, state or local law.

In addition, AT&T will provide reasonable accommodations for

qualified individuals with disabilities. AT&T is a fair chance

employer and does not initiate a background check until an offer is

made.