Program Director - Charlotte (Hybrid)

Key Responsibilities :

• Hire, train, supervise, and evaluate a multidisciplinary team including Assistant Program Directors, Qualified Professionals (QPs), Associate Professionals (APs), and Office Managers.
• Conduct staff disciplinary actions, ensuring all documentation meets Medicaid requirements.
• Lead regular team meetings and quarterly self-inspections / peer reviews.
• Ensure HIPAA compliance and maintain adherence to Abound Health and National Accreditation policies.
• Represent Abound Health at community events, provider fairs, and council meetings.
• Oversee incident report investigations and timely submissions to relevant authorities.
• Supervise all administrative functions including billing, PTO tracking, employee benefits, and training coordination.
• Implement and monitor quality assurance protocols.
• Maintain Medicaid billing, employee onboarding / offboarding, and training program documentation.
• Support growth initiatives, internal events, and outreach programs.

Qualifications :

Work Environment :

This role operates across various environments including Abound Health offices, MCO locations, client homes, and community settings (e.g., parks, libraries, day programs).

Travel :

Regular travel within the assigned region is expected, including visits to homes, community events, and administrative offices.

Compensation & Benefits :

The target base salary range for this full-time, salaried position is based on experience and qualifications.

Base pay is determined by factors such as location, experience, job-related skills, and relevant training. Total compensation includes a comprehensive benefits package, competitive health / dental / wellness coverage (beginning on your 60th day), and 401(k) eligibility after 12 months. Contact your Talent Acquisition Partner for more information.

Equal Employment Opportunity :

Abound Health is an equal opportunity employer. We evaluate all qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity / expression, veteran status, disability, or any other legally protected characteristic.

LI-Hybrid