Communications Operator

Communications Operator

City of Newnan Police Department

Newnan GA

Newnan Police Department is actively hiring for the position of Communications Operator to serve our community. This position is responsible for all tasks associated with initiating emergency response to include answering emergency and non-emergency calls, providing life-saving instructions, responding to and dispatching public safety personnel, responding to general requests for assistance and information, and maintaining critical records.

Newnan Police Department is a State Certified agency and serves as a leader in the public safety community. This is an opportunity to contribute to a great team which offers a work environment within an established and growing community, providing professional development and the opportunity to make a difference.

ESSENTIAL JOB FUNCTIONS :

Receive emergency and non-emergency calls for assistance from police, fire, emergency medical services; processes and prioritizes incoming calls.

Dispatch police and other vehicles for emergency responses; broadcasts nature, location, and time of incident; contacts all required personnel and other local concerns, such as the fire department, in the event of an emergency situation; ensure the presence of reserve units by contacting personnel designated for call-back; relays information as required.

Maintain log on radio and telephone communications, location of personnel and equipment; in the event of an emergency situation, maintains on-going contact with the responding personnel and keeps them informed of all incoming pertinent information; keep track of various information, such as traffic lights out and streets closed.

Answer non-emergency and after hour calls for various departments.

Maintain dispatch documents, records, and reports; compiles and tabulates data; prepares case reports upon request.

Monitor and retrieve camera surveillance for officers as needed.

Receive and process cash bonds for City arrests.

• Assist walk-in citizens after normal office hours with a variety of requests.

Qualifications :

Minimum of 18 years of age

High school diploma or GED certification

Experience in public safety dispatching and radio communications and personal computer operations; or any equivalent combination of education, training, and experience.

Valid State Issued Driver's License

Successful completion of background check, motor vehicle history and drug screen required.

Minimum Hourly Rate : $19.78 hour - Starting rate based on experience and education.

Position works 12-hour shifts, rotates approximately every four months, and averages 8.0 hours overtime per two week pay period.

Position is Full-time, non-exempt and eligible for our excellent benefit options :

Health, Dental, Vision for employee and family at remarkably affordable pricing, some at no cost to employee

Basic Life Insurance for employee and family at no cost to employee, additional Voluntary Life options for employee and family

Healthcare Flexible Spending Account linked to provider for ease of use

Short-term and Long-Term Disability, Accident Insurance and Critical Illness Insurance options available

Retirement benefits - 10% into a 401a account

457 Deferred Compensation Retirement Plan options

Tuition Reimbursement Program for continued education

Employee Assistance Program

Applications will be accepted on a continuous basis until the number of qualified applicants have been received or until the position is filled. This posting may close at any time without notice.

The City of Newnan's goal is to hire and provide a highly qualified workforce, to employ, train and maintain a quality workforce of highly effective and efficient individuals; to treat City staff with fairness, respect and dignity; to create and foster a healthy work environment promoting high morale, ethics and job satisfaction; to encourage employees to identify opportunities which will improve efficiency and effectiveness.

The City of Newnan is an equal employment opportunity employer committed to a diverse workforce. We value inclusion as we seek to recruit, develop and retain the most qualified people to serve the citizens of Newnan, GA. The City of Newnan does not discriminate on the basis of race, color, religion, age, gender orientation, national origin, disability or any category protected by applicable federal or state law. All candidates are encouraged to apply.

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