Billing & Collections Manager (BOM)

Trilogy Health Services Business Office Manager

Join Team Trilogy at Trilogy, where you'll experience a caring, supportive community that values each team member. We prioritize meaningful relationships, genuine teamwork, and continuous growth. With the stability of long-term care, competitive pay, and exceptional benefits, Trilogy offers a work environment where you're supported, appreciated, and empowered to thrive in your career. If you're ready to join a team committed to your success, Trilogy is where you belong and thrive!

MUST HAVE MEDICARE / MEDICAID BILLING EXPERIENCE

Position Overview

A Business Office Manager is responsible for overseeing the billing, collections, and financial operations of the health campus. They handle financial tasks such receiving and depositing payments, making collections calls and issuing letters, discussing payment arrangements with account holders, and working with Medicare, Medicaid, and insurance companies on claims and reimbursements.

Key Responsibilities

• Leads billing and collections for all of the campus payer types.
• Establishes and maintains filing systems for accounts receivable and resident information.
• Creates and manages the setup of new residents and resident trust accounts in the accounts receivable system.
• Maintains census records in the Accounts Receivable system for accurate billing.
• Manages monthly billing processes for all payer classes in an accurate and timely manner according to the monthly AR calendar.
• Posts payments received appropriately to the correct resident account.
• Monitors and collects accounts receivable.

Qualifications

High school diploma or GED / HSE preferred. 1-3 years of relevant experience preferred.

Location

US-OH-Lancaster The Springs at Wyandot Trail 1495 Granville Pike Lancaster OH

Benefits

Our comprehensive Thrive benefits program focuses on your well-being, offering support for personal wellness, financial stability, career growth, and meaningful connections. This list includes some of the key benefits, though additional options are available.

About Trilogy Health Services : Since our founding in 1997, Trilogy has been dedicated to making long-term care better for our residents and more rewarding for our team members. We're proud to be recognized as one of Fortune's Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor's Top 100 Best Companies to Work. At Trilogy, we embrace who you are, help you achieve your full potential, and make working hard feel fulfilling.

As an equal opportunity employer, we are committed to diversity and inclusion, and we prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Notice to All Applicants (WI, IN, OH, MI & KY) : For this type of employment, state law requires a criminal record check as a condition of employment. Equal Opportunity Employer