E-Commerce Associate Manager, ErborianL'Occitane En Provence • New York, NY, US
No longer accepting applications
E-Commerce Associate Manager, Erborian
L'Occitane En Provence • New York, NY, US
30+ days ago
Job type
- Full-time
- Quick Apply
Job descriptionThe E-Commerce Associate Manager will be responsible for the day-to-day strategy and management of the e-commerce business, reporting to the E-Commerce Manager of Erborian US and working closely with the Paris Digital Team. The candidate has a proven track record for project management and will be responsible for optimizing the e-commerce website to drive growth in traffic, conversion rate, and ultimately sales. They will optimize inventory, manage visual merchandising, oversee imagery and copywriting production, and be part of the entire customer journey from acquisition to retention . Website Optimization / Management Own the end-to-end management of product catalog and quality-check all imagery, video and copy uploaded to site. Ideate and design e-commerce experiences on Sales Force SFCC platform concretely setting up all contents, promotions, etc. directly in SFCC’s business manager (back office). Implement A+ content as well as best practices to enhance conversion rates and engagement. Identify and troubleshoot website bugs and monitor website and data to drive improvements in the online shopping experience. Monitor daily sales trends and provide insights and analysis for key stakeholders, utilizing data to make recommendations. Plan and optimize the e-commerce marketing calendar based on holiday sales, promotions, and new product launches. Assist with content briefing for any new e-commerce asset needs for U.S market. Monitor discount rate and promotional schedule according to forecast. Forecast and manage web stock based on market trends and growth objectives. Forecast any key promo periods, GWPs and kits according to product lead times. Track, plan and manage inventory flow to e-commerce warehouses. Ensure that website inventory is accurate and reflective of warehouse stock and monitor for any OOS issues on the website. Consistently track competitive landscape for best-in-class customer experience. Act as key liaison between warehouse, logistics, and customer care teams to ensure smooth processing of outbound orders and returns. Identify any bugs with the order fulfillment process and raise issues to relative departments. Provide product knowledge to Customer Care team as needed. E-CRM & Loyalty Own the E-CRM planning calendar and adapt strategy based on current market landscape. Partner with cross-functional partners on email copy, campaign planning and retention strategies and production. Ensure email cadence and monitor any delivery issues with the development team. Monitor weekly performance and provide key stakeholders with analysis and business insights. Guide key marketing and content strategies across CRM and the website based on inventory availability, excess stock, and sales goals. Consistently track competitive CRM landscape for best-in-class customer experience. Sales performance and data analysis Brand presentation Internal and external relationship quality REQUIREMENTS : EDUCATION Completed Bachelor’s degree EXPERIENCE 1-3 years+ of experience in E-commerce, Digital Marketing, or Data Analytics. Experience in Salesforce a plus Experience with consumer products preferred SKILLS Excellent verbal, written & presentation skills Must present a positive, professional and energetic attitude, be able to work in a team, be proactive and remain self-motivated Must be detail oriented, and have excellent organization and time management skills Must have strong computer skills and proficient with Microsoft Office (Excel, Word & PowerPoint, Outlook) Beauty industry know how, passion for cosmetics / beauty products A self-starter with the ability to problem solve and brainstorm in a fast-paced, collaborative environment and act with a strong sense of accountability. Ability to work effectively with and present to individuals at all levels. A keen listener, capable of receiving feedback and pivoting strategy with agility and analytical aptitude. Flexibility to wear many hats and own the entire e-commerce experience from ideating and design to execution and analysis. Must be an ambassador of the Erborian Brand PHYSICAL & TRAVEL REQUIREMENTS Must be available from Monday to Friday Ability to work a flexible schedule to meet the needs of the business, including travel to NY office at least 3X monthly or as needed. The compensation for this role ranges from $60,000 - $65,000 (based on skills, experience and with differentials applied if outside of NYC.) Erborian North America offers a competitive compensation package and a comprehensive benefit. L’OCCITANE Group is an equal opportunity employer. This means that, when making decisions about our employees’ careers with us, our main considerations are their ability to do their jobs and develop in their roles. One way we cultivate change is by creating a more diverse and inclusive workplace and organizational culture. As part of this, we are committed to building an environment that is free from discrimination and harassment where everyone feels respected and valued. entrepreneurship, team spirit, leading by example and authenticity – and our commitment to sustainability. L'Occitane's Privacy Statement United States Applicants Only : Employee Rights FMLA : Posters FMLA Special Rules for Returning Military Members (USERRA) Powered by JazzHR
At Erborian, our mission is simple :
- bring you your best complexion yet with the help of easy-to-use, unique hybrid products.
- We aim to help you simplify your routine without skimping on the level of care, protection, and nourishment your skin craves, which is why our best-selling BB and CC Creams are the perfect blend of coverage and skincare in one tube so you can feel good in your own skin.
- With presence in Paris, UK, and Korea, Erborian is quickly growing in the US and is looking to build a stronger online presence.
JOB SUMMARY :
JOB RESPONSIBILITIES :
KEY PERFORMANCE INDICATORS :
We recruit positive-minded people who share our core values :
Employment may be subject to verification of references and background check. investigation All Applicants :
Create a job alert for this search
Ecommerce Manager • New York, NY, US
Related jobs
Somerce is a specialist TikTok Shop agency helping leading brands grow through social commerce.We partner with some of the most exciting names in beauty, wellness, and lifestyle, driving strategy, ...Show more
Senior Manager of Commerce role at Translation, part of UnitedMasters.This position handles commerce for all clients—including Partner Artists and Label Services clients—while supporting broader de...Show more
Barrel partners with CPG brands to elevate their online presence and drive growth through e-commerce, website optimization, email, SEO, and content strategy.
As a globally distributed team, we are u...Show more
Macy's is more than just a store.One that's captured the hearts and minds of America for more than 160 years.A story about innovations and traditions.
Macy's 4th of July Fireworks, and the wonder of...Show more
At Accellor, we are a trusted digital transformation partner that uses best-of-breed Cloud technology to deliver superior customer engagement and business effectiveness for clients.We’ve created an...Show more
Account Manager, B2B Fashion - OFFPRICE.Informa Markets, a division within Informa, creates global platforms for industries.
We organise over 500 large-scale branded and transaction-oriented events ...Show more
In this role, you will engage and connect with our customers by providing excellent customer service.You will be an expert in product and use this expertise to educate, inform, inspire and outfit t...Show more
Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime.
At Pinterest, we're on a mission to br...Show more
KINESSO is the technology-driven performance marketing agency that sits at the very heart of IPG Mediabrands, providing actionable growth for both our agency partners and clients.We turn 'action' i...Show more
This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.
Please do not contact the recruiter directly.DESCRIPTION : Shop...Show more
Thank you for considering Progyny!.We are looking for high-energy, driven professionals with sound business acumen, strong technical aptitude, and natural sales instincts to join our sales developm...Show more
Associate : Mergers & Acquisitions - Public Company.White & Case is an elite global law firm serving leading companies, financial institutions, and governments worldwide.
Our long history as an inter...Show more
Presidio, Where Teamwork and Innovation Shape the Future.AtPresidio, we're at the forefront of a global technology revolution, transforming industries throughcutting-edge digital solutions and next...Show more
Associate Brand Manager, Innovation.Since Day 1, KIND has had a vision for a kinder and healthier world.A world in which people never have to choose between what tastes good, feels good, and does g...Show more
Spencer Stuart is an equal opportunity and affirmative action employer F / M / Disability / Vet / Sexual Orientation / Gender Identity.
Spencer Stuart is seeking to recruit an.This Associate will have the opp...Show more
Senior Associate, Product Manager.Retail Bank Marketing Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities,...Show more
Salary : $85,000 - $90,000 Annually.To help fulfill our mission, we cultivate a culture of learning, leading, and collaboration to enhance community impact.
Through our talented staff and LEAP career...Show more
A Sales Associate contributes to driving sales through providing a genuine and unique experience to each customer.Initiates genuine conversation to engage with the customer in a personalized way wh...Show more
TikTok Shop Account Manager
Somerce • New York, NY, US
Full-time
Quick Apply
Last updated: 30+ days ago
Senior Manager of Commerce
Translation • New York, NY, United States
Full-time
Last updated: 15 days ago • Promoted
Account Manager
Barrel • New York, new york, US
Full-time
Last updated: 30+ days ago
Seasonal Retail Cosmetics Sales Associate - Bobbi Brown, Herald Square
Macy's • New York, NY, United States
Full-time +1
Last updated: 11 days ago • Promoted
Product Manager, Retail & E-commerce
Accellor • New York, NY, US
Remote
Full-time
Quick Apply
Last updated: 30+ days ago
Account Manager, B2B Fashion - OFFPRICE
Informa • New York, NY, US
Full-time
Last updated: 12 days ago • Promoted
Seasonal This Way ONward Sales Associate - Shops At Bruckner Bl
Gap Inc. • Bronx, NY, United States
Full-time
Last updated: 17 days ago • Promoted
Lead Client Partner, Ecommerce
Pinterest • New York, NY, United States
Full-time
Last updated: 30+ days ago • Promoted
Sr. Associate, Commerce
IPG Mediabrands • New York, NY, United States
Full-time
Last updated: 30+ days ago • Promoted
Shopbop - Brand Manager, Tory Burch, Shopbop
Amazon • New York, New York, United States
Full-time
Last updated: 5 hours ago • Promoted • New!
Associate Sales Manager
PROGYNY • New York, NY, United States
Full-time
Last updated: 30+ days ago • Promoted
Associate : Mergers & Acquisitions - Public Company
White & Case LLP • New York, NY, United States
Full-time
Last updated: 30+ days ago • Promoted
Associate Business Development Manager (SG)
Presidio Networked Solutions, LLC • New York, NY, United States
Full-time
Last updated: 30+ days ago • Promoted
SR. ASSOCIATE BRAND MANAGER, INNOVATION
KIND • New York, NY, US
Full-time
Last updated: 4 days ago • Promoted
Associate, Consumer Practice (Retail, Direct to Consumer, Apparel & Luxury Goods)
Spencer Stuart • New York, NY, United States
Full-time +1
Last updated: 30+ days ago • Promoted
Senior Associate, Product Manager - Retail Bank Marketing
NY Staffing • New York, NY, US
Full-time +1
Last updated: 1 day ago • Promoted
Business Manager (Brooklyn)
NYC Staffing • Brooklyn, NY, US
Full-time +1
Last updated: 1 day ago • Promoted
Anthropologie Sales Associate
Urban Outfitters • New York, NY, US
Full-time
Last updated: 30+ days ago • Promoted