Transporation Coordinator

Transportation Coordinator

Join our team at Arvato as a Transportation Coordinator, where you will play a key role in ensuring smooth and efficient shipment processing for our customers. In this position, you'll manage shipping documentation, carrier communication, and exception reporting to keep orders moving accurately and on time. You'll work closely with internal teams, carriers, and customers to provide updates, resolve issues, and support daily logistics operations. If you're detail-oriented, organized, and thrive in a fast-paced environment, this is an excellent opportunity to grow your career in transportation and logistics.

Your tasks include :

• Perform all data entry for shipping document creation and carrier assignment
• Document, update and follow procedures and quality processes
• Use Arvato tools and carriers to obtain rates, check transit time and generate paperwork
• Communicate with carriers and customers for shipment updates
• Contact carriers for pickup of orders via phone, email or website
• Managing the cargo claims towards our carriers
• Responsible for accurate reporting and tracking of shipments, as well as exception management follow-up, in internal databases and Excel spreadsheets
• Monitor and adhere to customer requests and vendor-specific requirements
• Aid all facilities and personnel with requests and issues
• Communicate any work-related issues to the Supervisor, Manager or appropriate authority

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About our company : Arvato - the spirit of solutions! We at Arvato provide a comprehensive range of services and solutions to our business partners in the consumer electronics, high-tech, telecommunication, networking and industrial sectors. With more than five decades of experience and our global footprint we create value for our customers and ensure that they are well equipped for the challenges of their markets. Arvato is a part of Arvato AG / Bertelsmann, an internationally networked outsourcing provider. More than 65,000 employees design and implement solutions for all kinds of business processes across integrated service chains, for business customers from around the world. Its portfolio includes all services related to the creation and distribution of printed materials and digital storage media, as well as data management, customer care, CRM services, supply-chain management, digital distribution, financial services, professional and custom IT services, and the direct-to-customer distribution of educational media. Arvato is a wholly-owned subsidiary of Bertelsmann SE & Co. KGaA. Arvato is an Equal Opportunity Employer and values the array of talents and perspectives that a diverse workforce brings. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status.