Restaurant Shift Lead

Job Description

Job Description

Job purpose

To provide FREAKY world class customer service to Jimmy John’s customers while spreading the love through FREAKY FAST JJ’s sammies. Blow your Manager away with your personality and service to customers. Blow your coworkers away with your team player attitude.

Duties and Responsibilities

Be a Role Model to new Team Members

Provide excellent Customer Service

Adhere to Team Member Handbook Policies and Procedures

Maintain and foster Company Culture

Prep and make sandwiches (pull meat, prepare veggies, bake bread)

Maintain store cleanliness

Maintain Food Safety

Maintain Workplace Safety

Maintain Store and Equipment Safety

Slice and prep

Train team members, run shifts

Continuously maintain managerial self-development

Assist with recruiting efforts

Qualifications

Must be 18+

Must have state-required Food Handlers Card for CA and AZ only

Preferred management experience

Must be a good coach to develop team

Must be coachable

Must have experience in dealing with customer and employee issues

Must be energetic, enthusiastic, confident, and outgoing

Must be computer proficient

Working conditions

Must be able to work in a moderately loud and fast-moving environment. Jimmy John’s stores play music at a moderate level all day. Must be able to avoid distraction and apply safety best practices while using slicer, knives and oven.

Physical requirements

Must be able to stand for length of shift. Must be able to lift up to 30 pds. Must be able to climb ladder if needed.