Sr. Manager, IT

Senior Manager, IT

What part will you play? If you're looking for a place where you can make a meaningful difference, you've found it.

The work we do at Markel gives people the confidence to move forward and seize opportunities, and you'll find your fit amongst our global community of optimists and problem-solvers. We're always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! Responsible for building, supporting, and managing the day to day and strategic operations of the document and integration services team.

Job Location : Hybrid work arrangement based in Richmond, VA

Job Summary

The Senior Manager, IT, is accountable for leading a team of technology professionals and managing the systems and processes that enable efficient, highly available and accurate integrations and forms services. This role combines people leadership, strategic planning, and operational oversight to ensure quality, scalability, and alignment with business objectives.

Job Responsibilities

• Contributes to strategic and operational business goals as a member of the management team
• Tracks project delivery status, provides budget update / information and informs management of any deviations which may impact the project outcome
• Manages relationships and performance of key strategic vendors and partners, ensuring delivery quality, contract adherence, and alignment with organizational priorities
• Drives the team on adhering to technical architecture, design and stability of the systems and services supporting the company's insurance forms and document processes.
• Involved with recruitment, development, retention, and organization of all managed staff in accordance with corporate budgetary and policy requirements, including offshore resources
• Plans and conducts performance appraisals for employees, and administers disciplinary action
• Initiates discussions around raises, bonuses, and promotions within the team
• Defines team operating standards and ensures essential procedures are followed at all times
• Trains, coaches, and mentors employees on the team
• Responsible for tracking and reporting key metrics and status updates to senior management
• Occasionally required to work late evening and weekends as needed.
• Up to 10% travel as needed.

Education

Certification

Work Experience

Skill Sets

US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.

Who we are

Markel Group (NYSE MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory, and investment operations around the world.

We're all about people | We win together | We strive for better

We enjoy the everyday | We think further

What's in it for you

In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work.

Are you ready to play your part?

Choose 'Apply Now' to fill out our short application, so that we can find out more about you.

Caution : Employment scams

Markel is aware of employment-related scams where scammers will impersonate recruiters by sending fake job offers to those actively seeking employment in order to steal personal information. Frequently, the scammer will reach out to individuals who have posted their resume online. These 'job offers' include convincing offer letters and frequently ask for confidential personal information. Therefore, for your safety, please note that :

Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law.

Should you require any accommodation through the application process, please send an e-mail to rarecruiting@markel.com.

No agencies please.