General Manager

At TransChicago Truck Group, we keep the trucks and people that power our economy rolling. We’re a full-service commercial truck dealership representing Freightliner and Western Star by providing sales, service, and parts for the trucks that keep goods on the road. We’re a family-owned, fast-growing dealership group that values curiosity, teamwork, and growth.

If you’re the kind of person who likes to learn by doing and see the impact of your work every day, you’ve found the right spot.   We're looking for a General Manager who will be responsible for overseeing all Service and Parts activities of our Shorewood dealership.

This person will not only be responsible for leading and maintaining operations, but for also driving financial health and continued growth.    Essential Functions & Responsibilities :

• Lead service and parts teams across two shifts, giving the appropriate guidance and direction to drive success.
• Support and execute on operational tasks and projects to ensure the company financial and strategic goals are met.
• Develop and maintain standards to maximize fixed operations efficiencies.  Partner with VP of Sales to ensure sales team is hitting targets and following proper policies.
• Collaborate with the COO to develop parts & service sales forecast and performance measures.  Support the sales efforts of the new and used truck departments by moving vehicles efficiently through the shop exceeding customer expectations.  Actively engage in fixed operation sales opportunities within the given territory and effectively drive the staff to fully support customers.  Coordinate with Parts & Inventory Control Managers to maintain inventory stocking levels and ensure that proper inventory controls are in place and adhered to.  Continuously monitor location performance against all manufacturer requirements and partner with COO and other operations teams to correct any discrepancies.  Oversee general administration and compliance to corporate policies, administrative procedures and directives.  Complete all required reporting for COO, CFO, and manufacturer.  Build and manage vendor relationships.  Oversee facility appearance and maintenance.  Review and approve assigned staff’s payroll.  Other responsibilities as assigned.

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