LOS Implementation Support Representative $25.00hrly
Dallas, TX 75219
Long-term contract
2+ years mortgage experience; Experience with software configuration (LOS), workflow support, and troubleshooting
- The LOS Implementation Support Representative role involves providing technical design and support for the custom configurations of our Loan Origination Systems (LOS).
- Assist with building the software layout specified by the users, and ensuring the smooth operation of the system, often requiring a strong understanding of their workflows.
- Addressing workflow with mortgage companies, providing software set up, and resolutions to streamline their processes.
- Understanding and supporting workflows across different departments roles
- Monitoring system performance, identifying potential issues, and working with development teams to resolve problems is important.
Skills :
2+ years mortgage experienceCall center experienceSoftware configuration (LOS), workflow support, and troubleshootingAnalytical, excellent communication skills, and mortgage compliance knowledgeAbility to make a few outbound calls and email follow-upLOS experience required, PATH or Encompass a huge plusTechnically savvy, analytical, reliable / punctual, and patient with customers, team player