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Community Manager
Community ManagerNewbury Residential, Inc. • Johnson City, TN, US
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Community Manager

Community Manager

Newbury Residential, Inc. • Johnson City, TN, US
3 days ago
Job type
  • Full-time
Job description

Description : About Us

Newbury Residential is a leading property management company committed to providing exceptional living experiences to our residents. With a diverse portfolio of properties, we pride ourselves on maintaining high standards of quality and service. Our team is dedicated to fostering a positive and engaging community for our residents and employees alike.

Job Overview

As a Community Manager at our communities you will play a crucial role in our property management team. You will be the primary point of contact for prospective and current residents, ensuring a welcoming and supportive community environment. Your main responsibilities will include managing the leasing process, maintaining high occupancy rates, and ensuring resident satisfaction. If you are a motivated individual with excellent communication skills and a passion for affordable housing, we encourage you to apply.

Position Responsibilities

Leadership & Property Operations

  • Oversee all day-to-day operations of the community to ensure a well-run, organized, resident-focused environment.
  • Supervise onsite staff including Assistant Managers, Leasing Specialists, and Maintenance teams.
  • Establish clear expectations, provide training, and maintain accountability across all departments.
  • Ensure office operations, leasing processes, and resident services run smoothly and professionally.

Financial Performance

  • Oversee rent collection, delinquency follow-up, and payment processing to maintain financial health.
  • Manage the propertys operating budget and monitor expense control.
  • Approve invoices, coordinate with vendors, and track purchasing.
  • Review financial, occupancy, and performance reports; implement action plans as needed.
  • Leasing & Marketing Leadership

  • Drive leasing performance to maintain strong occupancy and achieve monthly goals.
  • Oversee application processing, screening, and accurate data entry.
  • Ensure online listings, photos, pricing, and availability are updated and competitive.
  • Lead renewal strategies, resident retention efforts, and community engagement initiatives.
  • Support marketing efforts including social media, online reviews, and outreach partnerships.
  • Maintenance & Property Excellence

  • Partner with the Maintenance Supervisor to ensure timely unit turns, completed work orders, and consistent curb appeal.
  • Conduct regular property inspections and address deficiencies quickly.
  • Monitor preventative maintenance programs and ongoing building needs.
  • Coordinate emergency responses professionally and efficiently.
  • Resident Relations & Community Culture

  • Serve as the primary point of escalation for resident concerns, handling them with professionalism and fairness.
  • Enforce community policies in a respectful, consistent manner.
  • Support resident events and engagement activities that build community connection.
  • Maintain a welcoming, inclusive, and service-focused environment.
  • Compensation & Benefits

  • Competitive Salary
  • Health, Dental, and Vision Insurance
  • Generous Paid Time Off
  • 401K with Company Match
  • Ongoing Training and Professional Development Opportunities
  • Join Our Team

    If you are an experienced property management professional with a passion for affordable housing and the flexibility to travel, we encourage you to apply. This is a unique opportunity to support communities across the country and make a meaningful impact while growing within a mission-driven organization.

    Our Core Values

    At Newbury Residential, our team members embody our values in everything we do :

  • Honesty at Our Core acting with transparency and integrity in every interaction.
  • People Centered Approach putting our residents and prospects first, always.
  • Innovation bringing creativity and fresh ideas to how we serve and market our communities.
  • The Newbury Standard striving for excellence in design, service, and performance.
  • Empowering Respect fostering inclusivity, collaboration, and dignity across our teams and communities.
  • How to Apply

    Interested candidates are invited to submit their resume and cover letter detailing their qualifications and experience. To be considered as a top candidate, please submit a 1-3 minute video along with your application, answering the following questions :

  • What excites you most about this role?
  • What unique qualities will you bring to our team?
  • Please include Community Manager - Newbury Residential in the subject line and email to or call 931.378.8488 and leave a voicemail.

    Requirements :

    Position Requirements

  • Outgoing with previous leasing or sales experience in property management, real estate, or hospitality preferred.
  • Minimum 3 years of experience as a Community Manager is a plus
  • Strong knowledge of Fair Housing laws and leasing compliance standards
  • Demonstrated leadership skills and experience managing or mentoring property teams
  • Exceptional organizational and time-management skills with the ability to prioritize multiple tasks across various locations
  • Excellent communication, interpersonal, and problem-solving abilities
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and property management software (Entrata preferred)
  • Creative mindset with experience in social media management and grassroots marketing.
  • Ability to work independently and as part of a team
  • Strong sales and negotiation abilities
  • Necessary Special Requirements

  • Valid Drivers License and reliable transportation
  • Ability to lift up to 25 pounds and navigate properties with stairs, uneven surfaces, or outdoor terrain
  • High school diploma or equivalent required; college degree in Marketing, Business, or related field a plus.
  • Ability to work flexible hours including some evenings and weekends, as needed.
  • Professional, customer-focused, and results-driven approach.
  • PI97c0560247dc-29952-39120414

    #True

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    Community Manager • Johnson City, TN, US

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