Patient Service Representative - Part Time Saturdays

Patient Service Representative - Part Time Saturdays

Job Category : Non-Clinical

Requisition Number : PATIE005539

Location : Greenwood Village, CO 80111, USA

Job Details

Description

Patient Service Representative | Greenwood Village, CO Reporting to Site Supervisor, Clinical Operations

Employment Type : Part Time - Saturdays

Invision Sally Jobe (ISJ) is a network of imaging centers built and managed through a partnership between Radiology Imaging Associates and HealthOne. Our imaging centers are conveniently located throughout the South Denver area and offer a variety of exams using state of the art equipment. Our services include MRI, CT, digital mammography, ultrasound, pain management, DXA, X-Ray, and image guided biopsies. Our mission is to improve the health of patients in the communities we serve by providing them with the highest quality imaging and associated medical care.

Summary of Position : The Patient Service Representative registers patients for clinical services by obtaining pertinent information, verifying insurance benefits, and collecting payments. This position collaborates with multidisciplinary team members to provide the very best care for our patients. The Patient Service Representative's primary purpose is to collect accurate demographic, financial, and basic medical information from patients and / or their designee in a timely and professional manner.

Job Responsibilities :

• Performs full registration and ensures that insurance is verified, and all patient's information is correct
• Obtains signatures from patient / guarantor for release of information, general consent to treat, statement of financial responsibility, Medicare and other Insurance forms, and other required paperwork, as measured by account audits, review and feedback from downstream departments
• Instructs patient to complete any questionnaires that might be required by the clinic
• Answers telephone calls and responds to questions and inquiries or transfers when appropriate
• Adheres to policies and procedures and safeguards assets
• Obtains copies of insurance cards, drivers license and any other applicable information as necessary
• Obtains, verifies, and enters complete and accurate demographic information on all accounts to facilitate smooth processing through the revenue cycle
• Explains insurance benefits and patient liability by using appropriate communication methods / styles
• Financially secures all patient accounts to maximize hospital reimbursement in a customer service-oriented fashion
• Accurately documents all information in the appropriate fields and / or account notes. Maintains accuracy when entering demographic and insurance information in the system
• Communicates clearly and openly
• Build relationships to promote a collaborative environment
• Be accountable for individual performance
• Makes patients and their needs a primary focus of one's actions; develops and sustains productive patient relationships
• Greets each patient with a smile, eye contact, proper tone, and welcoming body language
• Other Duties as assigned

Experience / Skill Requirements :

Education Requirements :

Compensation is between $19.00 and $22.70 / hr

In accordance with Colorado law, the range provided is Medical Imaging of Colorado's reasonable estimate of the base compensation for this role, and is based on non-discriminatory factors such as experience, knowledge, skills, and abilities. This position will receive applications on an ongoing basis and will remain open until filled.

Our benefits include :

Full-time employees will become eligible for benefits on the 1st day of the month following 30 days of employment. Part-time employees may have access to some of these benefits, which may be on a pro-rated basis. PRN employees are not eligible for benefits.

Invision Sally Jobe offers a comprehensive benefits package including medical, dental, vision, term life insurance, AD&D, EAP, Short Term Disability, Long Term Disability, PTO and holiday pay for eligible employees. There are also options for voluntary income protection benefits i.e. supplemental life insurance, accident, and critical illness, profit sharing 401(k) retirement plan, and tuition reimbursement. Part-time employees may have access to some of these benefits, which may be on a pro-rated basis. Full-time employees will become eligible for benefits on the first of the month following 30 days of employment.