Medical Director - San Jose

About Crossover Health

Crossover Health is creating the future of health as it should be. A national, team-based medical group with a focus on wellbeing and prevention that extends beyond traditional sick care, the company delivers an entirely new model of healthcare—Primary Health—built on the foundation of trusted relationships, an interdisciplinary care team approach, and outcomes-based payment. Crossover’s Primary Health model integrates primary care, physical medicine, mental health, health coaching, care navigation and more, and delivers care in surround-sound—in-person, virtually and via asynchronous messaging. Together we are building a community of members that embraces healthcare as a proactive part of their lifestyle.

Job Summary

The Medical Director is a critical member of the Practice Leadership triad (which includes the Practice Director and Account Manager), engaged in defining the overall clinical strategy and direction of care, as well as guiding the overall health services strategy with leadership teams. The position provides national practice-level medical oversight and leadership expertise to ensure Crossover achieves the “quadruple aim” 1) decreased spend, 2) increased quality, 3) improved patient / member engagement, and 4) strong employee / provider engagement.

The role is responsible for leading a complex, busy, integrated care practice and ensuring a long-term, thoughtful health strategy is in place from both a systems and population health perspective.

Job Responsibilities

Leads the development and implementation of total population health and well-being strategies in partnership with the Client and Triad leaders.

Partners with the Practice leader to work as part of an effective clinical dyad, focusing on establishing and achieving account goals, growth targets, operating performance, financial metrics, and overall practice outcomes.

Serves as an advisor to client benefits leaders on employee health, performance, and productivity management.

Conducts regular clinic reviews to ensure the region / market is achieving overall clinic performance, including quality, clinical, and financial goals.

Ensures that the Crossover’s standard of care is fully implemented, optimized, and continuously improved.

Provides direct patient care and models the key Crossover Health attributes of servant leadership.

Ensures adherence to privacy, compliance, and quality programs and policies.

Partners to drive product / service innovation, including new health technologies.

Hires, coaches, and develops care team leaders : physicians, optometrists, behavioral health, health coaches, and physical medicine. Assists in onboarding and training new team leaders. Encourages continuing professional education and development to enhance learning and meet licensing expectations.

Upholds, safeguards, and promotes the Crossover’s values and philosophy relating to ethics, integrity and corporate responsibility.

Manages practice-level clinician schedules, including on-call duties, vacation scheduling, coverage and float pool development, in order to meet client access expectations.

Oversees physician leaders within a clinic in executing secondary health strategies, including the design, development, delivery and continuous optimization of secondary health capabilities.

Performs other duties as assigned.

Required Qualifications

Board certification in primary care (internal medicine, family practice, and pediatrics)

Minimum of 5 years management experience of a multi-speciality, interdisciplinary, and high performance clinic

Experience with and demonstrated successful leadership of disease management and / or population health programs

BLS (Basic Life Support) certification

Preferred Qualifications

Strategic and innovative thinker with proven ability to communicate a vision, as well as the execution capabilities to drive toward and be accountable for results

Experience with, and deep knowledge of digital health as a category and devices, technology, and apps, specifically as they relate to integration with primary care

Strong grasp of healthcare data science

High level of integrity, excellent communication, and strong leadership skills

Demonstrated management, organizational and interpersonal skills with a flexible personality and high tolerance for ambiguity during high growth

Ability to solve problems and execute on initiatives

Experience with working collaboratively internally and externally

Self-assured and results oriented

Physical Job Requirements

May require standing, walking and sitting for extended amounts of time.

Occasionally lift and carry items weighing up to 50 lbs.

Occasional travel within region / market and leadership meetings 10-20% of the time.

Manual and finger dexterity and hand-eye coordination

Includes full range of body motion including potential of handling and lifting patients.

Requires corrected vision, hearing and speech within normal ranges. Must be able to effectively communicate with patients and team members.

The base pay range for this position is $352,609.00 to $458,391 per year. Pay range may vary depending on work location, applicable knowledge, skills, and experience. This position may be eligible for an annual bonus opportunity and comprehensive benefits package that includes Medical Insurance, Dental Insurance, Vision Insurance, Short- and Long-Term Disability, Life Insurance, Paid Time Off and 401K.

Crossover Health is committed to Equal Employment Opportunity regardless of race, color, national origin, gender, sexual orientation, age, religion, veteran status, disability, history of disability or perceived disability. If you need assistance or an accommodation due to a disability, you may email us at careers@crossoverhealth.com .

To all recruitment agencies : We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.

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